Trouble downloading in best quality from tele5.de

download audio/video streaming

Moderators: Maggie, JJ, alexia, LouisM, Forum admin

Post Reply
Señor Rossi
Posts: 39
Joined: Sat Jan 12, 2013 12:30 pm

Trouble downloading in best quality from tele5.de

Post by Señor Rossi »

I'd like to download the video from this page: http://www.tele5.de/a-z/schlefaz/staffe ... olgen.html The video is offered in 3 quality settings, and of course I would prefer the highest quality. Unfortunately, the video seems to start in the lowest quality. VSO Downloader recognizes the video nicely, but when I switch to a higher quality, VSO Downloader tells me that the stream is already in the list and continues downloading with the low quality setting. Is there something I can do about this? I'm using current stable Firefox and Flash and VSO Downloader 5.0.0.49. Any help is very much appreciated.
User avatar
Benjamin
VSO Team Member
Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Trouble downloading in best quality from tele5.de

Post by Benjamin »

first of all you can update to the latest beta available and check if the problem persists:
http://forums.vso-software.fr/new-versi ... 18961.html

if it persists you can send us an automatic report with our support tool:
http://download.vso-software.fr/vsorep.exe
User avatar
Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
Contact:

Re: Trouble downloading in best quality from tele5.de

Post by Claire »

Can you send us a link where a video plays on that page? and send a screenshot?

So far we cannot get a video to play on that website.
Post Reply