Constant freezing/hanging

Help with Bluray Converter and Convert DVD to mp4 and other formats. strip Bluray, convert to Blu-ray or avchd, convert blu ray to mkv, avi, copy DVDs and much more.

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Aspects
Posts: 1
Joined: Thu Jun 07, 2012 12:48 pm

Constant freezing/hanging

Post by Aspects »

Hi,

I have been trying to use this software for many days now, but everytime I do the program freezes while I'm selecting my conversion options. The program always shows "not responding" in the title bar. It cannot be killed using task manager, and it becomes impossible to shut down. The only way to close it down and start over is to press the reset button. I have tried turning off data execution prevention mentioned in a previous thread, tried re-installing the software, even tried re-installing Windows. Nothing seems to fix this problem.

Any help would be greatly appreciated. I paid good money for this program... I just want it to work.

Cheers.
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Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
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Re: Constant freezing/hanging

Post by Claire »

Hello,

You can use this tool to completely uninstall the products which I suggest doing.
http://download2.vso-software.fr/CleanVSO.exe

Please try with version 2 beta
http://forums.vso-software.fr/blu-ray-c ... 15487.html

I have sent you a new key for it to your email.

Thanks
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