Two versions in Programs and Features

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kileisiwe
Posts: 1
Joined: Thu Jun 18, 2020 4:26 pm

Two versions in Programs and Features

Post by kileisiwe »

For some reason I have two versions of the downloader in Programs and Features. An older version 3.1.1.13 is showing along side the newest version. I tried un-installing the old one but it also un-installs the new one. Tried installing the latest one from scratch and the two versions are back in Programs and Features. How do I get rid of it?

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Maggie
VSO Team Member
Posts: 379
Joined: Fri Jun 14, 2019 10:25 am

Re: Two versions in Programs and Features

Post by Maggie »

Hello,
Have you tried to uninstall them from "Remove Apps" windows tool?
If yes, and unsuccessful, just remove all VSO folders on ProgramFiles and AppData (if you are a bit familiar with computer)
Then, reinstall. Let me know.
Regards,
Maggie,
VSO Support

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