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Lifetime key no-longer works
Posted: Mon Feb 10, 2020 9:45 am
by Wayne1987
After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?
Re: Lifetime key no-longer works
Posted: Mon Feb 10, 2020 12:49 pm
by Cougar_II
Hello,
Maggie from VSO should be in the forum sometimes today or tomorrow.
She is the person who can help you with KEY / registration issues.
Let's hope both our messages will get her attention
Re: Lifetime key no-longer works
Posted: Mon Feb 10, 2020 2:20 pm
by eddie11013
This worked for me: If you click 'Help/Tools" and then select enter license key, and do so, that should work. Also, if you click help/tools and click on 'About" it will show if its licensed or trial.
That said, Maggie once had to take control of my PC to fix this issue.
Hope this works.
Re: Lifetime key no-longer works
Posted: Mon Feb 10, 2020 4:14 pm
by Coral
Wayne1987 wrote: ↑Mon Feb 10, 2020 9:45 am
After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?
I'll get to Maggie. Hang on !
Re: Lifetime key no-longer works
Posted: Tue Feb 11, 2020 2:24 pm
by Maggie
I'm here!!! :p
Sorry didn't had time to check the forum before.
Mmmh, I think I've just answered to your email about this issue.
If you are not "that" Wayne please contact me via
support@vsosoftware.fr with your order's email.
Cheers,
Maggie
Re: Lifetime key no-longer works
Posted: Thu Feb 13, 2020 7:14 am
by Wayne1987
Thank you, VSO support: Maggie.
All is well for now.
