Why not support 4K?

download audio/video streaming

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qingyihy
Posts: 3
Joined: Wed Nov 27, 2019 11:49 am

Why not support 4K?

Post by qingyihy » Wed Nov 27, 2019 11:58 am

Today, many computers including Windows 10 already support 4K software, but why is the Vso downloader still not supported?
Note:I use Thinkpad P52, 4K Version.

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Maggie
VSO Team Member
Posts: 209
Joined: Fri Jun 14, 2019 10:25 am

Re: Why not support 4K?

Post by Maggie » Wed Nov 27, 2019 12:31 pm

Hello qingyihy,

VSO Downloader does support most of the 4K videos!
(try this one for example https://www.youtube.com/watch?v=LXb3EKWsInQ)
The only potential issue would be with AV-1, it could work but might not...

For information, the next update will improve the 4K, UHD, etc detection (update of libraries)

Cheers,
Maggie,
VSO Support

qingyihy
Posts: 3
Joined: Wed Nov 27, 2019 11:49 am

Re: Why not support 4K?

Post by qingyihy » Wed Nov 27, 2019 2:34 pm

I mean, the software interface 4K screen does not display properly. It is not impossible to download 4K video, but this software user interface.

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Maggie
VSO Team Member
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Joined: Fri Jun 14, 2019 10:25 am

Re: Why not support 4K?

Post by Maggie » Thu Nov 28, 2019 7:04 am

Oh, sorry I did not properly understand what you were saying.
Yes, we will soon repair this scaling issue for 4K screen users!

https://bugs.vso-software.fr/view.php?id=13687
Maggie,
VSO Support

qingyihy
Posts: 3
Joined: Wed Nov 27, 2019 11:49 am

Re: Why not support 4K?

Post by qingyihy » Thu Nov 28, 2019 10:24 am

yes,Thanks.

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