Please HELP !! ConvertXtoHD will not run after install on new Windows 11

Convert to HD, convert Blu-ray , blu-ray menu, Burn bluray disks, create blu-ray disk, create AVCHD, Create custom blu-ray disk with menu

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rchender
Posts: 1
Joined: Thu May 04, 2023 4:56 am

Please HELP !! ConvertXtoHD will not run after install on new Windows 11

Post by rchender »

ConvertXtoHD 3.0.0.77

Trying to run after VSO install gives this message
Quote (including forward slash):

“A critical working folder cannot be accessed or is not writable. This software cannot operate without write access to standard folder locations, such as AppData\VSO or ProgramData/VSO.
You may need to Uninstall/reinstall the software to write access to these folders.
Please also check the anti-virus is not preventing...”

Then the program closes.
======
New W11 install.
No Anti-virus running.
Tried reinstalling. None works. Very frustrated. Folders created by intaller have correct permissions.

Tried rebooting
Very frustrated. Nothing works

Please help. I am seeing many people mentioning this problem, but not on this forum.

Installation options:
Clean registry base option: tried both on and off
Delete installation files from previous version : Tried On and off
Delete cache files : Tried on and off :cry:
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Cougar_II
VSO Fanatic
Posts: 5232
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: Please HELP !! ConvertXtoHD will not run after install on new Windows 11

Post by Cougar_II »

Hello,
I dont have Windows 11 and do not use toHD converter.

Have you “I think it’s <SHIFT>-<Right-Click> Install as Administrator ?

VSO software usually all i stall using your user account, no need to elevate admin rights usually….

I just re-read your message..
So i does install 100% without errors ?

Try to RUN it as Administrator then, this seems very weird :shock:
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
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