Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!

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PhilK
Posts: 3
Joined: Wed Jan 30, 2013 7:38 pm

Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!

Post by PhilK »

I had a major crash on my Win 10 PC. Cut a long story short I had to wipe my SSD and reinstall everything again, which I did everything went back on smoothly and no problem.
ONLY ConvertX gave me trouble.
It says it is on "too many PC's" - only its NOT. Its on this solitary one, and I have emailed and explained and got no answer.
How can I get this back ? If it checks it'll find it's the same PC
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Coral
VSO Moderators
Posts: 1615
Joined: Fri Feb 06, 2009 7:10 am
Location: Malta

Re: Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!

Post by Coral »

I can't imagine what happened. Since you are still using the same PC, you still have the same computer ID.
I'll try to contact VSO support.
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Maggie
VSO Team Member
Posts: 437
Joined: Fri Jun 14, 2019 10:25 am

Re: Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!

Post by Maggie »

Hi Philk,
Sorry for the delay, I was on sick leave.
I didn't find your VSO account with your forum email.
Please send me your license key, or email used for purchase at support@vsosoftware.fr so I can unlock your key.
Thanks,
Maggie,
VSO Support
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