Version 7 does not properly convert VRO files

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dbminter
Posts: 267
Joined: Fri Nov 30, 2012 10:58 pm

Version 7 does not properly convert VRO files

Post by dbminter »

The latest gold release of Version 7 does not properly convert VRO files. I used an input for a VRO conversion I made in 2015 with that then current version of CXD. 7.0.0.69 does not properly handle this same input. What happens is at random points, there's a stretch of the proper audio, but the video is a still image from video earlier in the VRO stream.


I tried other VRO inputs, but got other problems. Some VRO's don't fully load into CXD. CXD only loads a portion of the VRO for conversion, cutting off the rest of the video from input.


Thanks!
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Katia
Posts: 59
Joined: Thu Oct 13, 2022 3:22 pm

Re: Version 7 does not properly convert VRO files

Post by Katia »

Hello,

Can you send us some of your vro files?

You can use our Filegator to upload the file: https://upload.vso-software.fr/
Username: VSO_users
Password: VSO_users

Please send us a mail once it's over: support@vsosoftware.fr
VSO Support Team
dbminter
Posts: 267
Joined: Fri Nov 30, 2012 10:58 pm

Re: Version 7 does not properly convert VRO files

Post by dbminter »

I'd be happy to provide the problematic file, but it's a bit of a problem itself. It's like 3.6 GB. If you have a means for me to upload something that large somewhere, I'd be glad to send it.


I'm attempting to send them to File Gator, but I don't know how that will work. I'll see if it does and e-mail to the supplied address if/when it completes.


Thanks!
dbminter
Posts: 267
Joined: Fri Nov 30, 2012 10:58 pm

Re: Version 7 does not properly convert VRO files

Post by dbminter »

File appeared to successfully upload to FileGator. E-mail sent to requested address. Thanks!
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