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Freezing when trying to add file

Posted: Wed Oct 14, 2020 10:15 am
by Britt1986
Hi. My computer did an automatic update yesterday and now I am unable to add files in Convertxtodvd.

Every time I try to add a file to burn a disk, it freezes.

Help!

Re: Freezing when trying to add file

Posted: Wed Oct 14, 2020 11:36 am
by Maggie
Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.73.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

Maggie,
VSO Support team

Re: Freezing when trying to add file

Posted: Wed Oct 14, 2020 8:37 pm
by dbminter
Plus, did you try files that worked before or any other files before adding the last file you tried to add? It may just be a problematic file.