Activation code invalid

Convert any type of file to DVD and burn to play on any type of DVD player. Create customized menus. Special menu template creator included

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frank4vt
Posts: 2
Joined: Sun Sep 06, 2020 5:11 pm

Activation code invalid

Post by frank4vt »

Hello,
I just purchased ConvertXtoDVD last night, and when I enter the activation code it says it has expired for 440 days. I sent an email to VSO support but have received no response. Can anyone help? Thanks!

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Coral
VSO Moderators
Posts: 1599
Joined: Fri Feb 06, 2009 7:10 am
Location: Malta

Re: Activation code invalid

Post by Coral »

I'll try and post directly to support.

In the meantime try here:
https://www.vso-software.fr/support.php

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Activation code invalid

Post by Maggie »

Hello,

Thanks for your message.
Tonight our robot was down and didn't forward the new licenses to our database. We are very sorry for the inconvenience.
Please retry your key on the computer again, it should work now :)
Let me know if it doesn't. We'll plan a remote control session as soon as possible so I can sort it out immediately.

Regards,
Maggie,
VSO Support

frank4vt
Posts: 2
Joined: Sun Sep 06, 2020 5:11 pm

Re: Activation code invalid

Post by frank4vt »

It worked! Thanks so much!!

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