7.0.0.67 error message preview screen

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bertoss
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7.0.0.67 error message preview screen

Post by bertoss » Thu Oct 03, 2019 10:47 am

Hello,

After installing convertxtodvd 7.0.0.67, I get an error message when I play a movie a couple of seconds in de preview screen.

After re-installing version 7.0.0.66, there is no problem.

Gr. Bert

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Maggie
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Re: 7.0.0.67 error message preview screen

Post by Maggie » Thu Oct 03, 2019 11:12 am

Hi,
Thanks for the report!
Could you please send a screenshot of the error message at support@vsosoftware.fr?
Cheers,
Maggie,
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Coral
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Re: 7.0.0.67 error message preview screen

Post by Coral » Sat Oct 05, 2019 3:13 am

Can you try with another movie ? If you haven't done it already.
I'll try to reproduce on my PC.

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Re: 7.0.0.67 error message preview screen

Post by Coral » Sat Oct 05, 2019 6:10 am

It appears to me that the issue is being caused by the subtitles. I have tried to reproduce the problem using the same movie , with and without subtitles. See pictures.

This version of CX7 has been issued twice. This bug has not been present in the first issue. I have tested the first issue using the same movie with subtitles and it played fine in the preview window.

The pictures show the application with and without subtitles.
Attachments
Preview-Problem.jpg
No Subtitles.jpg

bertoss
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Re: 7.0.0.67 error message preview screen

Post by bertoss » Sun Oct 06, 2019 3:28 pm

I have reinstalled version 7.0.0.66 and there is no problem at all.
To send you de error message, I have to install the latest version again.
I am satisfied with the older version for the moment.

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Coral
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Re: 7.0.0.67 error message preview screen

Post by Coral » Sun Oct 06, 2019 5:05 pm

Version 7.0.0.66 has bugs which in version 7.0.0.67 have
been fixed.

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Maggie
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Re: 7.0.0.67 error message preview screen

Post by Maggie » Mon Oct 07, 2019 8:56 am

Wow, that's not a good one. We'll work on it today.
https://bugs.vso-software.fr/view.php?id=13732
You'll both receive an email when solved! Thank so much for reporting! :wink:
Maggie,
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bertoss
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Re: 7.0.0.67 error message preview screen

Post by bertoss » Mon Oct 07, 2019 1:21 pm

Thank you very much, Maggie

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Soxa
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Re: 7.0.0.67 error message preview screen

Post by Soxa » Mon Oct 07, 2019 1:43 pm

thats strange 5 mins ago i tryed the same and it worked but then again i had trouble with the picture and d go back to .64 version today i instaleed .67 version and geuss what everything worked fine.
u sure it had nothing to do with the subtitle file there is a solution to test it if ya have bad subs or not and thats a free program called subedit or subtitle workshop.

Soxa

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Coral
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Re: 7.0.0.67 error message preview screen

Post by Coral » Mon Oct 07, 2019 6:55 pm

@ Soxa,

I tested version 7.0.0.67, second issue with a movie and a subtitle file using the preview player and that crashed the application.

I then tested version 7.0.0.67, second issue with the same movie but without subtitles and that played fine.

The day before, I tested version 7.0.0.67 first issue with the same movie and subtitles and there was no problem.

I think that the problem is not in the subtitle file. It is in the player of version 7.0.0.67 second issue.

Using subtitle workshop will not show that there is any problems because the subtitle file is good.

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Maggie
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Re: 7.0.0.67 error message preview screen

Post by Maggie » Tue Oct 08, 2019 11:15 am

It isn't linked to the quality of the subtitles (this time!)
Jacques found and solved the bug, we'll make a release tomorrow.
Coral, there weren't two issues of the 7.0.0.67v. This bug was happening randomly, this is why your first try was good like was mine.

But... solved! :mrgreen:
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Coral
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Re: 7.0.0.67 error message preview screen

Post by Coral » Tue Oct 08, 2019 11:37 am

I have been under the impression that there have been a second issue. I don't know what made me think that :?

Well, never mind. The important thing is that the bug has been cleared. Well done !

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Soxa
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Re: 7.0.0.67 error message preview screen

Post by Soxa » Tue Oct 08, 2019 4:31 pm

Glad to hear you find the problem and a fix!
the only thing i have with .srt files and thats with every convertxtodvd that the last line in the sub is always on top of the screen after conversion and burned is finished when you play it in dvd/bluray player .
Is that something convertxtodvd do automaticly cause when i play the files with media player classic or vlc or sbu workshop its always at the botom

Soxa

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Coral
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Re: 7.0.0.67 error message preview screen

Post by Coral » Tue Oct 08, 2019 6:17 pm

I think that for multi line subtitles, when you have 3 lines or more, you will have to set middle number higher then the default one. Or perhaps you can reduce the font size.
This can be done in the Subtitles style editor.

Try and experiment with the settings of the Subtitles style editor.

In software players it is possible to set the position at which the subtitles appear.
Attachments
Subs edit.jpg

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Soxa
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Re: 7.0.0.67 error message preview screen

Post by Soxa » Tue Oct 08, 2019 7:23 pm

I already tryed that but thing is its always the last line in the sub file the other lines are perfect :D

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Maggie
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Re: 7.0.0.67 error message preview screen

Post by Maggie » Wed Oct 09, 2019 8:52 am

Soxa, so the issue is :
- with TV: last line (with 2? 3 ? more line? every last line?) appears on the top.
- with computer players: it is working fine.

That's it?
(so I can run some tests about this see if I can reproduce)
Maggie,
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Soxa
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Re: 7.0.0.67 error message preview screen

Post by Soxa » Wed Oct 09, 2019 1:38 pm

Hey Maggie,

Yeh its always the very last line.

but it happend from the start when version 6 came out but its ok its something i can live with i am used to it already :)

Soxa

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Maggie
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Re: 7.0.0.67 error message preview screen

Post by Maggie » Fri Oct 11, 2019 11:18 am

Curiosity, could you try with the .68 version? Jacques told me it might work! Let me know
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JJ
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Re: 7.0.0.67 error message preview screen

Post by JJ » Fri Oct 11, 2019 7:15 pm

Soxa wrote:Yeh its always the very last line.
Last line of any multi-line text, if there is only one line it is ok?

Or are you referring to actual last spoken dialogue, at end of file so that is last subtitles shown in movie?
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Soxa
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Re: 7.0.0.67 error message preview screen

Post by Soxa » Fri Oct 11, 2019 9:31 pm

hi,

it always happen in every conversion when playing on dvd/bluray playerit,it is the actual last spoken dialogue, at end of the .srt file

Soxa

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