corrupted subtitles when converting

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srulikg
Posts: 22
Joined: Mon Mar 04, 2013 11:20 am

corrupted subtitles when converting

Post by srulikg »

Since I upgraded to verstion 7, when trying to convert a video with subtitles the subtitles appear corrupted. I am using subtitles in Hebrew.
If I try to convert a video with subtitles in version 5.0.0.45 the subtitles appear okay.
If I try convert in any version newer than that, the subtitles appear corrupted.
How can I resolve this?

srulikg
Posts: 22
Joined: Mon Mar 04, 2013 11:20 am

Re: corrupted subtitles when converting - SOLVED

Post by srulikg »

I managed to fix this.
In CODE PAGE I chose LATIN/HEBREW

snowapple
Posts: 3
Joined: Fri Jan 24, 2020 5:43 am

Re: corrupted subtitles when converting

Post by snowapple »

I had a same problem. Exactly the same, except my language is Japanese.

I chose Japanese in both language setting and subtitle setting page.
Nothing has changed though.

Is there any suggestion?

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Maggie
VSO Team Member
Posts: 429
Joined: Fri Jun 14, 2019 10:25 am

Re: corrupted subtitles when converting

Post by Maggie »

We are unable to reproduce this issue.
This is the CODE PAGE location if it could help some of you guys
Attachments
2020-02-06_14-59-41.png
Maggie,
VSO Support

snowapple
Posts: 3
Joined: Fri Jan 24, 2020 5:43 am

Re: corrupted subtitles when converting

Post by snowapple »

I think I've found a solution for this problem.

Save the subtitle file as UTF-8 (not as ANSI or Sift-jis)
and choose UTF-8 at convertXtoDVD7 letter code selection , not JAPANESE .

Some subtitle editors,like subtitleworkshop, don't support UTF-8.
I believe it caused me the trouble.
I suggest you open the subtitle file by note pad or something ,and save it as UTF-8.

It surely worked in my case.

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Maggie
VSO Team Member
Posts: 429
Joined: Fri Jun 14, 2019 10:25 am

Re: corrupted subtitles when converting

Post by Maggie »

Thanks for the info, snowapple!
Glad to hear you found a work around
Maggie,
VSO Support

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