Freezing when trying to add file

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Britt1986
Posts: 1
Joined: Wed Oct 14, 2020 10:11 am

Freezing when trying to add file

Post by Britt1986 »

Hi. My computer did an automatic update yesterday and now I am unable to add files in Convertxtodvd.

Every time I try to add a file to burn a disk, it freezes.

Help!

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Maggie
VSO Team Member
Posts: 426
Joined: Fri Jun 14, 2019 10:25 am

Re: Freezing when trying to add file

Post by Maggie »

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.73.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

Maggie,
VSO Support team
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Cleaning Before Install_ConvertXtoDVD.png
Maggie,
VSO Support

dbminter
Posts: 93
Joined: Fri Nov 30, 2012 10:58 pm

Re: Freezing when trying to add file

Post by dbminter »

Plus, did you try files that worked before or any other files before adding the last file you tried to add? It may just be a problematic file.

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