Lifetime key no-longer works

Convert any type of file to DVD and burn to play on any type of DVD player. Create customized menus. Special menu template creator included

Moderators: Maggie, ckhouston, JJ, Phil, Forum admin

Post Reply
Wayne1987
Posts: 3
Joined: Mon Feb 10, 2020 9:41 am

Lifetime key no-longer works

Post by Wayne1987 » Mon Feb 10, 2020 9:45 am

After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?

User avatar
Cougar_II
VSO Fanatic
Posts: 4869
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: Lifetime key no-longer works

Post by Cougar_II » Mon Feb 10, 2020 12:49 pm

Hello,

Maggie from VSO should be in the forum sometimes today or tomorrow.
She is the person who can help you with KEY / registration issues.

Let's hope both our messages will get her attention :D :shock: :D
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
Image

eddie11013
Posts: 140
Joined: Tue Mar 31, 2015 4:44 pm

Re: Lifetime key no-longer works

Post by eddie11013 » Mon Feb 10, 2020 2:20 pm

This worked for me: If you click 'Help/Tools" and then select enter license key, and do so, that should work. Also, if you click help/tools and click on 'About" it will show if its licensed or trial.

That said, Maggie once had to take control of my PC to fix this issue.

Hope this works.

User avatar
Coral
VSO Moderators
Posts: 1530
Joined: Fri Feb 06, 2009 7:10 am
Location: Malta

Re: Lifetime key no-longer works

Post by Coral » Mon Feb 10, 2020 4:14 pm

Wayne1987 wrote:
Mon Feb 10, 2020 9:45 am
After erasing my pc and re-installing all my software, covertxtodvd nolonger allows my life-time key. "Too many PC's added to this key error", I don't understand this error. I've only used this key on my personal computer? How do I fix this for a life-time key?
I'll get to Maggie. Hang on !

User avatar
Maggie
VSO Team Member
Posts: 295
Joined: Fri Jun 14, 2019 10:25 am

Re: Lifetime key no-longer works

Post by Maggie » Tue Feb 11, 2020 2:24 pm

I'm here!!! :p
Sorry didn't had time to check the forum before.

Mmmh, I think I've just answered to your email about this issue.
If you are not "that" Wayne please contact me via support@vsosoftware.fr with your order's email.

Cheers,
Maggie
Maggie,
VSO Support

Wayne1987
Posts: 3
Joined: Mon Feb 10, 2020 9:41 am

Re: Lifetime key no-longer works

Post by Wayne1987 » Thu Feb 13, 2020 7:14 am

Thank you, VSO support: Maggie.

All is well for now.

:)

Post Reply