Not loading previous projects.

Convert to HD, convert Blu-ray , blu-ray menu, Burn bluray disks, create blu-ray disk, create AVCHD, Create custom blu-ray disk with menu

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darinfan
Posts: 9
Joined: Thu Jul 05, 2018 11:48 pm

Not loading previous projects.

Post by darinfan »

A new issue with the current version of the program is that it now won't load previous projects. I'm not sure why, as it did last week. And it's not the files because an earlier version of ConvertXtoHD that is still on my PC also opens them fine. So what's going on here? The newest version that I upgraded to seems to have more issues than the previous one!
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Katia
Posts: 59
Joined: Thu Oct 13, 2022 3:22 pm

Re: Not loading previous projects.

Post by Katia »

Hello,

Do you have this problem with all your old projects files or just some of them?
What happens when you try to open them? Do you have an error message or something?

You can also send us your log report after trying to open your files. You need to click on "help/tools" - "vso support center", fill the form and send.
VSO Support Team
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