Stops working after conversion complete

Convert to HD, convert Blu-ray , blu-ray menu, Burn bluray disks, create blu-ray disk, create AVCHD, Create custom blu-ray disk with menu

Moderators: Maggie, ckhouston, JJ, Phil, alexia, Forum admin

Post Reply
Patrick
Posts: 1
Joined: Tue Jun 23, 2020 4:31 pm

Stops working after conversion complete

Post by Patrick »

Hello! This is actually the first time I've ever posted to a board like this, so please forgive my lack of experience. I recently purchased the Convert to X to HD software and it burned a couple of discs just fine. However, just recently, it started completing conversion then just stopping. It won't burn, it doesn't create the "certificate" folder I usually see in the conversion folder. It just stops and goes no further. Any possible solutions?
User avatar
Maggie
VSO Team Member
Posts: 437
Joined: Fri Jun 14, 2019 10:25 am

Re: Stops working after conversion complete

Post by Maggie »

Hello Patrick,
Welcome! ♥
Please open HELP menu and VSO Support Center, so I can have your logs.

Regards,
Maggie,
VSO Support
minhcute
Posts: 148
Joined: Sat Oct 05, 2013 11:31 pm
Location: Vietnam

Re: Stops working after conversion complete

Post by minhcute »

Patrick,
I ever got the same problem. That is when I used the hard drive is HDD, not SSD, and I opened the Task Manger, it always showed Full Disk 100% error. Then I got the bug like you. The reason (maybe) is HDD is too slow. Since I changed to use SSD, this bug hasn't appeared anymore.
So, if you are using HDD, I recommend you change to SSD.
But, if you already use SSD, then you should contact directly to VSO team for the best support
Regards
ge120497mj
Posts: 3
Joined: Wed Mar 15, 2023 7:00 am

Re: Stops working after conversion complete

Post by ge120497mj »

Im new to this fourm as well. I have encountered the same error
goes to 100% conversation and then bam does nothing
here are the logs
please help ! lol
Attachments
ConvertXtoHD 3_mainlog.20230504.024731.303.log
(8.28 MiB) Downloaded 120 times
ge120497mj
Posts: 3
Joined: Wed Mar 15, 2023 7:00 am

Re: Stops working after conversion complete

Post by ge120497mj »

nobody? geez such a great software but to many problems
and no help :/
User avatar
alexia
VSO Team Member
Posts: 18
Joined: Tue Feb 22, 2022 3:29 pm
Location: VSO Software

Re: Stops working after conversion complete

Post by alexia »

Hello :)

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem :idea:
Webdesigner :mrgreen:
At VSO team
ge120497mj
Posts: 3
Joined: Wed Mar 15, 2023 7:00 am

Re: Stops working after conversion complete

Post by ge120497mj »

alexia wrote: Tue May 09, 2023 7:47 am Hello :)

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem :idea:
ok i sent using VSO Support Center, with logs
i hope you can help with my problem
thank you so much
Post Reply