Error Importing MP4 Files

[Slider]

Hey all,

Just discovered ConvertXtoHD - It's been awesome so far, exactly what I have been looking for and need for an upcoming video project.

I have 111 MP4 files that I want to import into ConvertXtoHD. 109 import just fine, however 2 are ignored by the program. All 111 MP4s were converted VHS tapes using Elgato Video Capture, and there should be no difference for the 2 MP4 files that don't seem to be imported correctly.

Both videos play fine on Windows Media Player & VLC Media Player.

Any suggestions on how to fix?

Thanks!

[JJ]

Any messages why they are ignored?

Best is to provide CXtoHD log showing accepted and ignored file.

[Slider]

Thanks JJ! I will send over a log tonight.

When I looked at the log over the weekend, it simply said "Ignored". Very strange!

[JJ]

Log should show more info about the file. If it does not, then you need to use some program to check what is inside mp4 container.

[Slider]

Thanks for your help here, JJ. Here is the log file, notice #33 and #34 don't seem to want to import.

[JJ]

Log shows only that ignored file is 30.00Fps and rest are 29.97Fps, that should not be a problem.
Can you check those files with some mp4 checker that will report exactly what is in that file?
If those are all from same source then I wonder why they have different Fps.