After burning, no sound and playback keeps freezing

[Exfso]

I decided to give it a try by converting a set of MKV files to Blu-ray on a 25gb disk. The conversion worked fine, but when I put the disk into a BluRay player, the menu comes up ok, and I start to play the title/s, I have no sound and the picture freezes up after about 10 secs. If I forward to another part of the conversion, the video plays for about 5-10 secs and freezes again with no audio. The version I am running is 1.0.0.18

[cedric]

Hello,

Please always use the last version available:

http://www.vso-software.fr/products/convert-x-to-hd

I m waiting for your feedback...

Regards,

[Exfso]

Thanks, I will download and give it a try and let you know the result.

[Exfso]

Excellent result, looks like it needed the latest version. I have burnt a 25gb and a 50gb disc and both run as they should with audio in synch. Thanks very much.

[Zenophobe]

Using latest version. Source file mkv after burning with 1.0.0.23 No sound and freezes after 5 10 secs of playback.

[Zenophobe]

:std_log='C:\ProgramData\VSO\ConvertXtoHD\1\Log\ConvertXtoHD 1_mainlog_.20141227.121039.352.log'
:library=false
:app_name=ConvertXtoHD.exe
:app_version=1.0.0.23
:most_recent=first
:event_header='{time} {type}'
:LongDateFormat=yyyy"-"mm"-"dd
:ShortDateFormat=dd mmm
:LongTimeFormat=hh":"nn":"ss"."zzz
:ShortTimeFormat=hh":"nn":"ss
:status=started
:group_indent=4

22:40:38.483 Info Total size 12584 Mb., Target size Custom 23000 Mb., Occupation 54.71%
10:16:41.196 Info Disc name: "XXXXXXXXXX [720p] [R]"
22:40:38.644 Info Burned folder: "C:\Users\Zenophobe\Documents\ConvertXtoHD\XXXXXXXXXX[720p] [R]", Min. media size 12.3 Gb.
22:40:38.480 Info Conversion completed in 03:56:15
18:44:24.757 Info No disc in drive.
18:44:23.343 Info [ ] Loop playback
18:44:23.342 Info [ ] Play titles one after the other
18:44:23.341 Info [x] Don't create title menu for single video
18:44:23.340 Info [x] Return to title menu after titleset playback
18:44:23.339 Info [x] Skip root menu initially
18:44:23.339 Info [ ] Auto-start playback
18:44:23.338 Info Template: Black Mirror, contains 4 page(s)
18:44:23.338 Group Blu-ray/AVCHD menu options
18:44:23.337 Info Output target size : Custom value (23000 MB)
18:44:23.336 Info Number of core(s) used for encoding : 16
18:44:23.336 Info Number of core(s) used for decoding : 16
18:44:23.335 Info [ ] Use 2 pass encoding
18:44:23.334 Info [x] Use best video quality settings
18:44:23.334 Info [ ] Use hardware encoding (if possible)
18:44:23.333 Info [ ] Use hardware decoding (if possible)
18:44:23.332 Info Max simultaneous conversions: 8
18:44:23.332 Group Advanced encoding options
22:40:38.063 ------------ *****************************************File encoded successfully: 00000.m2ts******************************************
22:39:45.462 Info "CHAPTERS" menu built successfully
^^^Repeated 4 Times in 52 second(s) 599 millisecond(s)^^^
22:39:26.427 Info "ROOT" menu built successfully
22:39:17.654 Info Building ROOTCHAPTERS, menus using template: Black Mirror
^^^Repeated 2 Times in 1 millisecond(s)^^^
22:39:16.004 Info video #1 - Processed video frames: 161373 (161375 frames encoded, 0 frames dropped, 3 frames duplicated)
18:44:23.451 ------------ +--> [audio #2 - ac3 audio, 48000Hz, 2 Ch., 192000 bps [en]]
+-[audio mp3 main audio 2 Ch., 44100 Hz, 192 Kbps]
+--> [video #1 - h264 video, 1280x720, yuv420p, 16x9, 23.98Fps, 14808 Kbps [un]]
+-[video mpeg4 1280x536 160:67 yuv420p, 23.98 fps, 0 Kbps]
Output file: C:\Users\Zenophobe\Documents\ConvertXtoHD\XXXXXXXXXX [720p] [R]\BDMV\STREAM\00000.m2ts (Blu-ray)
Input file: V:\Movies\XXXXXXXXXX [720p] [R]\XXXXXXXXXX [720p] [R].avi
Video filters used:
- Output pixel format: YUV420P
- DeInterlace filter: FFmpeg
- Scale filter: fast linear (vso). Fit method: letterbox (Padding: top: 92, bottom: 92, left: 0, right: 0. Cropping: top: 0, bottom: 0, left: 0, right: 0)
18:44:23.450 Info Chapters to generate: 23
18:44:23.329 Info Added in conversion queue list...
18:44:23.127 Group ******************** Titleset #1 - ~112 min. File: "XXXXXXXXXX [720p] [R]" -> 00000.m2ts - Blu-ray ********************|GK_TITLESET|
18:44:23.126 Info Encoding options: Short Projects (Automatic)
18:44:23.125 Info Target size: 22.5 Gb.
18:44:23.024 Info Don't log FFMpeg log events
18:44:23.023 ------------ ***************************************************Burn settings end****************************************************
18:44:23.023 Info Default speed selected: 4x
18:44:23.022 Info Compatible media for write : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R, Blu-Ray-R, Blu-Ray-RE (V1), Blu-Ray-RE (V2)
18:44:23.022 Info Drive has Serial ATA physical interface
18:44:23.022 Info New Drive selected : [E] ATAPI iHBS212 2 HL03 (ATAPI)
18:44:23.021 Info [ ] Delete vsomsl files after burn complete
18:44:23.021 Info [ ] Delete output folder after burn complete
18:44:23.020 Info [ ] Don't eject disc or open output folder in explorer, after burn complete
18:44:23.020 Info SAO setting: Automatic
18:44:23.020 Info [x] Burn result to disk / as ISO file in working folder
18:44:23.019 ------------ **************************************************Burn settings begin***************************************************
18:44:23.019 Group Encoding session started at 6:44:23 PM: 1 titleset(s) to encode -> Completed in 03:56:15|GK_CONVERT_SESSION|
18:42:13.465 Info #1 Video: mpeg4 (Simple Profile) (XVID / 0x44495658), yuv420p, 1280x536 [PAR 1:1 DAR 160:67]
18:42:13.465 Group Video streams
18:42:13.465 Info #2 Audio: mp3 (U[0][0][0] / 0x0055), 44100 Hz, stereo, s16p, 192 kb/s - Unspecified
18:42:13.465 Group Audio streams
18:42:13.465 Group Added file: V:\Movies\XXXXXXXXXX [720p] [R]\XXXXXXXXXX [720p] [R].avi
18:41:36.803 Info Menu templates loaded: 36
18:41:35.566 Info Total Physical Memory : 16321 Mb.

Available Physical Memory : 12327 Mb.
Memory Load : 24%
Total Virtual Memory : 4095 Mb.
Available Virtual Memory : 3822 Mb.
Available extended Virtual Memory : 0 Mb.
Total Memory : 16831 Mb.
Available Memory : 11717 Mb.
18:41:35.566 Info Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz with 8 core(s) CPU
Pipeline(s): 8 - parallelize up to 8
Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,avx2,bmi1,bmi2,aes,Fma3
18:41:35.561 Info OS : Windows 7 (64 bits), Build 7601, service pack 1.0
file name : C:\Program Files (x86)\VSO\ConvertXtoHD\1\ConvertXtoHD.exe
file version : 1.0.0.23
User language : English (United States)
System language : English (United States)
18:41:34.756 Info Loading templates from: "C:\ProgramData\VSO\ConvertXtoHD\1\templates"
18:41:34.755 ------------ **************************ConvertXtoHD.exe:18288 Log session start 2014-12-26 at 18:41:34.527***************************
09:52:38.228 Info WRITE SUCCESS: Disc written
09:52:37.222 Info Burning process completed successfully.
09:52:37.219 Info Finalization Time 22s1222ms - Total completion time 13m16s1216ms
09:52:37.211 Info Finalise: Finalisation completed
09:52:37.208 Info Finalise: Close disc - Completed
09:52:23.170 Info Finalise: Start Close media
09:52:23.167 Info Finalise: Close session - Completed
09:52:20.657 Info Finalise: Start Close session
09:52:20.653 Info Finalise: Close track - Completed
09:52:18.140 Info Finalise: Start Close track
09:52:18.133 Info Finalise: Flush device cache - Completed
09:52:14.576 Info Finalise: Flushing burner cache
09:52:14.572 Info Write finished in 12m53s1253ms - Finalization start here. Avg. burn rate 3.79
09:52:14.566 Info Finalise: Start disc finalisation
09:39:50.802 Info Write success at try #2
^^^Repeated 14 Times in 11 minute(s) 29 second(s) 773 millisecond(s)^^^
09:39:50.214 Info WRITING: Lead-in burning time required 29s1229ms
09:39:50.198 Info Write success at try #2
09:39:20.854 Info Write started 6444064 sectors to write
09:39:20.852 Info Init BD-R: Success
09:39:20.849 Info Write speed set at x4.0 (17980 kB/s)
09:39:19.040 Info Available write speed: x6.0 (26970 kB/s) *, x4.0 (17980 kB/s)
09:39:19.037 Info Media ID: OTCBDR-002-00
09:39:19.008 Info Scanned files #55, folder #15 - total size 13195595774 b. (12.3 Gb.)
09:39:19.005 Info Inserted media type : bd-r sequential recording
09:39:18.513 Info Volume ID: XXXXXXXXXX [720p] [R]
09:39:18.511 Info Folder: C:\USERS\ZENOPHOBE\DOCUMENTS\CONVERTXTOHD\XXXXXXXXXX [720P] [R]\
09:39:18.508 Info Write started
09:39:16.938 Info Blu-ray/AVCHD structure burn process started
09:39:02.497 Info Writable disc bd-r sequential recording inserted. Ready to write
09:38:46.441 Info Parsing disc ...
18:41:34.754 Info 1 writer(s) found.
18:41:34.739 Group Burn engine events

[Exfso]

Zenophobe, not sure if the mods monitor solved questions, I may be wrong, might be worth starting another question up for your issue. I had exactly the same issue but mine was with an earlier version and the latest version fixed the problem. I assume we are still using beta versions?? this being the case one can expect problems to pop up.

[Claire]

version 1.0.0.31 fixes issue related to this, so please tryw ith this new version
http://forums.vso-software.fr/last-cxhd ... 18520.html