CTD during converting

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tyrell63
Posts: 2
Joined: Tue Jan 04, 2022 1:15 am

CTD during converting

Post by tyrell63 »

Hi

Just a newbie question.......
I tried this software yesterday 1st time with encoding 3 mkv files in 2160p, x265, 2 languages, subtitels
Traget should be 1080p Bluray ISO folder
After around 1h the programm disappears. No error message (no log?)
Tried again....same happens again after around 1 1/2h (different coding positions, thats I'm sure)

My system is Win10, with all updates, GTX3080ti, 32MB

2nd question.....
CAn I make 2 cuts in a video at the same time. One at the beginning and one at the end? Or is only 1 possible?

Best from SG
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yoyo57
Posts: 147
Joined: Thu Oct 15, 2015 5:12 am

Re: CTD during converting

Post by yoyo57 »

I don't think 4k/ 2160p is supported

tyrell63
Posts: 2
Joined: Tue Jan 04, 2022 1:15 am

Re: CTD during converting

Post by tyrell63 »

Not correct
With a single file there is NO problem
only when Im using 3 (to fill the disk)

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Cougar_II
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Posts: 5017
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: CTD during converting

Post by Cougar_II »

Hi,
I never used this software, but in the past, if the application crashed, there should be a crash_log in the log folder…
If it works with 1 file and not 3, humm ran out of resources / memory maybe ?
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
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yoyo57
Posts: 147
Joined: Thu Oct 15, 2015 5:12 am

Re: CTD during converting

Post by yoyo57 »

Thanks Tyrell63 I will give it another try.

Also check which version you are using. Latest beta version 3.0.0.74 was released 2020-11-19 to fix crashes due to memory leak issues

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