Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

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mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by mue.mat »

Hello
I'm using a lot v2.0.0.22 and unfortunately mostly every time I'm going into the menu "advanced edit" ConvertXtoVideo keeps "hanging" or is crashing. It doesn't matter if I use a single movie file or several movie files. After crashing I have to start the software once or several times again to get into "advanced edit"-menu without problems. I was trying to figure out whether this bug happens only in certain situations or with one kind of movie file. But it happens with all types of mkv movie files. In older versions the software seems to be more stable, even once I'm getting into "advanced edit" menu, movie conversion is working stable and perfectly.
Maybe there is a reason why ConvertXtoVideo is crashing while entering the "advanced edit" menu?
Thanks for your feedback
mue.mat
Last edited by mue.mat on Tue Jul 05, 2016 5:52 pm, edited 1 time in total.
testuser99
Posts: 23
Joined: Wed Apr 08, 2015 12:39 am

Re: Menu ADVANCED EDIT ist "fragile" in v2.0.0.22

Post by testuser99 »

Yes, same here. Crash on selecting advanced edit with 2.0.0.22b. No message in log. Did a complete reinstall same problem.
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cedric
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Location: Toulouse-FRANCE

Re: Menu ADVANCED EDIT ist "fragile" in v2.0.0.22

Post by cedric »

New beta version posted...

Regards,
mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22 and 23

Post by mue.mat »

I'v just tried out new beta version 2.0.0.23.
Problem still remains: software keeps "hanging" while entering "advanced edit" menu. But it seems to to be a little bit better than in v2.0.0.22b.
Now especially when trying to convert large video files (> 3 GB) ConvertXtoVideo is crashing while entering "advanced edit" menu.
So: Entering the menu ADVANCED EDIT still remains "fragile".
Thanks for trying hard to resolve this bug.
Regards
mue.mat
testuser99
Posts: 23
Joined: Wed Apr 08, 2015 12:39 am

Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by testuser99 »

Yep, .23 is crashing when using advanced edit....

The program vsovideoconverter.exe version 2.0.0.23 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 9d4
Start Time: 01d1d79870a5b2ec
Termination Time: 10
Application Path: C:\Program Files (x86)\VSO\ConvertXtoVideo Ultimate\2\vsovideoconverter.exe
Report Id: d6f62ffc-438b-11e6-a1a6-f46d0449b7f6

Fault bucket , type 0
Event Name: AppHangB1
Response: Not available
Cab Id: 0

Problem signature:
P1: vsoVideoConverter.exe
P2: 2.0.0.23
P3: 577bea4d
P4: 8e28
P5: 0
P6:
P7:
P8:
P9:
P10:

Attached files:

These files may be available here:
C:\Users\Win7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_vsoVideoConverte_4ea3cb0e98fe629ac1a43bd27d35cf4c0919090_0dbe7483

Analysis symbol:
Rechecking for solution: 0
Report Id: d6f62ffc-438b-11e6-a1a6-f46d0449b7f6
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Claire
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Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by Claire »

Hello,

I had the problem too, but not Cedric for example in our office, for me the problem is fixed in this internal (not official beta yet) version. Please try and let us know if it fixes the problem when entering advanced editor
2.0.0.24 internal:
http://oasis.vso-software.fr/Beta/AllVS ... .0.24b.exe

Thanks very much!
mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by mue.mat »

Hi Claire

I'v just tried out new offered beta version 2.0.0.24.
And...it works perfectly now. Thanks a lot. I tried out several ways to make "crashing" the software when entering advanced editor. But no way, every single time advanced editor worked fine.
Thanks and regards
mue.mat
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Claire
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Location: France
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Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by Claire »

Glad to hear it, thanks so much for reporting back :)
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Claire
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Re: Menu ADVANCED EDIT still "fragile" in v2.0.0.22/23

Post by Claire »

FYI new official version published now 2.0.0.24
https://www.vso-software.fr/products/vi ... -video.php
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