v1.6.0.45: Missing parts after installation

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mue.mat
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Joined: Sun Apr 17, 2011 10:26 am

v1.6.0.45: Missing parts after installation

Post by mue.mat »

Hello
I have just installed new version 1.6.0.45. Unfortunately there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.
Like that ConvertXtoVideo is not to use.
Please "repair".
I had to install elder version 1.6.0.44.
Thanks
mue.mat
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Claire
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Re: v1.6.0.45: Missing parts after installation

Post by Claire »

That is weird, what is your OS and language of application?
mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Re: v1.6.0.45: Missing parts after installation

Post by mue.mat »

Windows 8.1 German
I tried again a complete deinstallation of ConvertXtoVideo and then I installed the software again.
V1.6.0.44 ist working fine, but v1.6.0.45 not (there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.): No way to handle that.
I also have changed language to English, but the bug seems to be in installation itself.
mue.mat
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Cougar_II
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Re: v1.6.0.45: Missing parts after installation

Post by Cougar_II »

mue.mat wrote:Windows 8.1 German
I tried again a complete deinstallation of ConvertXtoVideo and then I installed the software again.
V1.6.0.44 ist working fine, but v1.6.0.45 not (there are missing all menu icons (files, action, settings, help). Also, after adding a video file into the window, there is missing the "advanced edit"-button to adjust further settings.): No way to handle that.
I also have changed language to English, but the bug seems to be in installation itself.
mue.mat
When you reinstalled .45, did you select all 3 options ?

[X] Delete registry settings
[X] Remove installation files
[X] Remove chached files

This should make it a clean installation, and see if his helps.

I have "Upgraded" to .45 and did not have any issues, also using English language.
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mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Re: v1.6.0.45: Missing parts after installation

Post by mue.mat »

Yes, I did; I even "took" the software from my laptop with a complete deinstallation; It didn't help.
But v1.6.0.44 works properly.
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cedric
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Re: v1.6.0.45: Missing parts after installation

Post by cedric »

Hello mue.mat,

Can you please post a screenshot?

Thank you.
mue.mat
Posts: 206
Joined: Sun Apr 17, 2011 10:26 am

Re: v1.6.0.45: Missing parts after installation

Post by mue.mat »

Hello

Here we are...

Regards
mue.mat
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Screenshot 2_v1.6.0.45.jpg
Screenshot 1_v1.6.0.45.jpg
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Claire
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Re: v1.6.0.45: Missing parts after installation

Post by Claire »

should be fixed in the next beta, sorry for the problem, thanks for the report and screenshots.
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