[Codec H265 not supported] conversion failed with hardware enabled
Moderators: Maggie, JJ, ckhouston, Phil, alexia, Forum admin
-
- Posts: 8
- Joined: Fri May 20, 2022 5:13 am
[Codec H265 not supported] conversion failed with hardware enabled
Trying to convert an MKV file to MP4 but I keep getting an error. It says "conversion failed with hardware enabled" and asks if I want to disable hardware encoding. If I click yes, the conversion fails again, saying that a problem occurred and then then the program freezes. I have it set to the MP4 (H264+AAC). I am I doing something wrong?
Re: conversion failed with hardware enabled
Perhaps the file you have downloaded is partly corrupt (even if it seems to play ok), so it fails conversion.
To test for this try downloading a different file and try again.
To test for this try downloading a different file and try again.
VSO Gold Member
Re: [Codec H265 not supported] conversion failed with hardware enabled
Hi,
h265 is not yet supported by ConvertXtoHD.
We're currently porting our video engine to a 64bit version that will fix this issue and remove all 32 bits limitations (support higher resolutions, bigger working buffers ...etc).
In the meantime, you can use this little tool to make your h265 videos compatible with ConvertXtoHD
https://www.vso-software.fr/download_pr ... 5converter
Hope it helps!
h265 is not yet supported by ConvertXtoHD.
We're currently porting our video engine to a 64bit version that will fix this issue and remove all 32 bits limitations (support higher resolutions, bigger working buffers ...etc).
In the meantime, you can use this little tool to make your h265 videos compatible with ConvertXtoHD

https://www.vso-software.fr/download_pr ... 5converter
Hope it helps!
Anaïs,
VSO Support Team
VSO Support Team
Re: [Codec H265 not supported] conversion failed with hardware enabled
Hello Anaïs,
I have tried this new H265 tool v0.0.1.1 to convert weird video streams to H264 and it seems to have worked great.
My only comment is once the conversion is 100% DONE, I would like to see the purple progress bar disappear and/or get a CONVERSION DONE popup to be 100% sure it's all done
I converted 2 files then played in VLC, video seems to jam when you use your mouse and slide ahead in the video. I will see if the same behavior occurs with the source file...
I have tried this new H265 tool v0.0.1.1 to convert weird video streams to H264 and it seems to have worked great.
My only comment is once the conversion is 100% DONE, I would like to see the purple progress bar disappear and/or get a CONVERSION DONE popup to be 100% sure it's all done

I converted 2 files then played in VLC, video seems to jam when you use your mouse and slide ahead in the video. I will see if the same behavior occurs with the source file...
Re: [Codec H265 not supported] conversion failed with hardware enabled
Just converted another one for testing, and OUTPUT file seems to take LONGER to restart playing after you slide the mouse, playing the video with VLC.
I will now run this Converted H264 file on ConvertXtoVideo2 and convert to H264/AAC and test the output after for changes
I will now run this Converted H264 file on ConvertXtoVideo2 and convert to H264/AAC and test the output after for changes

Re: [Codec H265 not supported] conversion failed with hardware enabled
Download with VSO Downloader (AS SOURCE) --> https://www.youtube.com/watch?v=Qgduhk26sIw
01 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) ORIGINAL.mp4 [ Codec: AOMedia's AV1 Video (av01) ]
--> This video stream is *NOT* recognized in VSO ConvertXtoVideo2 v2.0.0.100
--> Play in VLC, just ahead with the mouse, video restart within 1 second, almost instantly
02 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) CONVERTED with VSO H265 v0.0.1.1.mp4
--> Play in VLC, just ahead with the mouse, video restart after 8 or 9 seconds
03 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) CONVERTED ConvertXtoVideo2 v2.0.0.100.mp4
--> Play in VLC, just ahead with the mouse, video restart within 1 second, almost instantly
YES I KNOW, the original file was *NOT* an H265 file, but was a good way to fix my video to ensure I have a proper H264/AAC Audio so my TV can play it. but it needs the 2 steps conversion if I wish to have a smooth video play after I use the slider
This test might interest VSO, why I have commented here ...
01 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) ORIGINAL.mp4 [ Codec: AOMedia's AV1 Video (av01) ]
--> This video stream is *NOT* recognized in VSO ConvertXtoVideo2 v2.0.0.100
--> Play in VLC, just ahead with the mouse, video restart within 1 second, almost instantly
02 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) CONVERTED with VSO H265 v0.0.1.1.mp4
--> Play in VLC, just ahead with the mouse, video restart after 8 or 9 seconds

03 - Curtis Waters - Stunnin' ft. Harm Franklin (Official Video) CONVERTED ConvertXtoVideo2 v2.0.0.100.mp4
--> Play in VLC, just ahead with the mouse, video restart within 1 second, almost instantly
YES I KNOW, the original file was *NOT* an H265 file, but was a good way to fix my video to ensure I have a proper H264/AAC Audio so my TV can play it. but it needs the 2 steps conversion if I wish to have a smooth video play after I use the slider

This test might interest VSO, why I have commented here ...
Re: [Codec H265 not supported] conversion failed with hardware enabled
youre better off encoding with other software they dont have anything that works with x265 or HEVC
they are light years behind everyone else
they are light years behind everyone else