[Downloader 5] black video : codec H265 not supported

download audio/video streaming

Moderators: Maggie, JJ, alexia, LouisM, Forum admin

User avatar
Cougar_II
VSO Fanatic
Posts: 5188
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: black video

Post by Cougar_II »

Hi, you should have received an email with the download link ….

Worst case, fill out the form again :(
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
Image
User avatar
Cougar_II
VSO Fanatic
Posts: 5188
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: black video

Post by Cougar_II »

From another message:

Re: Public beta 6
Edit Delete Report Warn Information Quote
Post by Anaïs » Fri Dec 31, 2021 5:46 am

Hello,

Could you send me an email to support@vsosoftware.fr :)
Anaïs,
VSO Support Team
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
Image
wibbler
Posts: 8
Joined: Fri Jun 14, 2019 9:40 am

Re: black video

Post by wibbler »

I submitted the request to join again and this time it worked :)

The black video problem has gone away, hurrah.

Now, just to get ALL the dialog boxes to come up in English instead of French <sigh>
User avatar
Cougar_II
VSO Fanatic
Posts: 5188
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: black video

Post by Cougar_II »

Can you do print screen to show french when it should all be English please…

I have this in 1 spot, on a playlist, if you right click on the right side = english
French on right click on the left of the list, VSO are aware of that one …
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
Image
wibbler
Posts: 8
Joined: Fri Jun 14, 2019 9:40 am

Re: black video

Post by wibbler »

Right click the url bar and the options are in french to paste/copy/cut etc.
Attachments
Screenshot 2022-01-20 131022.jpg
User avatar
Cougar_II
VSO Fanatic
Posts: 5188
Joined: Wed Apr 04, 2007 7:35 pm
Location: Québec, Canada

Re: black video

Post by Cougar_II »

Thank you, already reported to VSO

I have updated the ticket with your findings:

https://bugs.vso-software.fr/view.php?id=13984
VSO Software Golden Membership Proud Owner / VSO Software Beta Tester
Image
Post Reply