When VPN is running videos are not being detected?

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MajorJohnny

When VPN is running videos are not being detected?

Post by MajorJohnny »

Problem:
A user wrote us saying that when he was running VSO Downloader with his VPN up and running no videos were being detected. If the VPN was turned off, all was fine.

Solution:
He found a solution by switching to use a different driver in the Downloader:
"As I have discovered I needed to install your VSO EVE network driver to get the downloader program to work properly with both these VPN services."
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Maggie
VSO Team Member
Posts: 437
Joined: Fri Jun 14, 2019 10:25 am

Re: When VPN is running videos are not being detected?

Post by Maggie »

That's good to know! Thanks for the tips
Maggie,
VSO Support
pets1100
Posts: 1
Joined: Tue Jun 23, 2020 8:30 am

Re: When VPN is running videos are not being detected?

Post by pets1100 »

Hello, thats correct. If using Cyberghost 7 detection and download won´t work. Network detection doesnt work.
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