Problem with download

download audio/video streaming

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VdbekeW
Posts: 5
Joined: Tue Feb 11, 2020 6:09 pm

Problem with download

Post by VdbekeW »

It looks like I'm unable to download any streaming media at this moment. When on automatic the program starts downloading but x-number of small files rather than one file. When I stop auto-detection and paste the same URL I get ""0 URLs found or suppored for download". I tested with URL's
that worked fine the other day, can't download today.
2nd problem, I can't use the support request tool. When opened, it shows text from a previous
message and no way I can delete this to enter new text in the description box.
Any advice greatly appreciated.

A couple of links where the error occurs

https://www.vrt.be/vrtnu/a-z/exit/1/exit-a6/
https://www.vrt.be/vrtnu/a-z/que-horas- ... la-volta-/
https://www.youtube.com/watch?reload=9& ... e=emb_logo

Windows 10
VSO 5.1.1.71

thanks!

jprx
Posts: 3
Joined: Sat May 30, 2020 5:47 am

Re: Problem with download

Post by jprx »

I have the same problem with the cam4 site and the chrome and brave browsers but for me the download stops after 4 or 5 songs while the streaming video has been running I test the free version of vso before taking the Licence

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Problem with download

Post by Maggie »

Please retry, we've updated the engine yesterday.
Maggie,
VSO Support

VdbekeW
Posts: 5
Joined: Tue Feb 11, 2020 6:09 pm

Re: Problem with download

Post by VdbekeW »

Problem remains - automatic download in a flash, but endless number of small files, manuel 0 URL to be found

https://www.vrt.be/vrtnu/a-z/gershwin-- ... n-classic/

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Problem with download

Post by Maggie »

Is this the result you have?
The right video first then multiple fake small files?
Attachments
2020-06-04_17-27-50.png
Maggie,
VSO Support

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Problem with download

Post by Maggie »

Maggie,
VSO Support

VdbekeW
Posts: 5
Joined: Tue Feb 11, 2020 6:09 pm

Re: Problem with download

Post by VdbekeW »

tried the same link, same results
corona.JPG

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Problem with download

Post by Maggie »

Reported!
Maggie,
VSO Support

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