Is My Subscrition Still Good?

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YoMommasMan
Posts: 5
Joined: Mon Jan 21, 2008 5:21 am

Is My Subscrition Still Good?

Post by YoMommasMan »

I renewed my subscription to VSO Downloader on March 20, 2019, order 92343217. I purchased VSO Downloader Ultimate. I think my subscription is good for at least one year from the purchased date.

I had to replace the hard drive on my laptop and therefore was required to reinstall the VSO Downloader software. The reinstalled VSO software does not accept my activation key, and says that I am running an "Expired Trial". Please correct this problem.

Floyd Lindsey
lindseyf@rcn.com
:o

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Is My Subscrition Still Good?

Post by Maggie »

Hi there,
Your license is still valid until 20/03/2020!
I've emailed you all the info (key, ddl link, etc), please junk box if you don't find it.
Cheers,
Maggie,
VSO Support

YoMommasMan
Posts: 5
Joined: Mon Jan 21, 2008 5:21 am

Re: Is My Subscription Still Good?

Post by YoMommasMan »

Maggie Please,

I checked my email and even as well as RCN WebMail site. I can not find your message.

Please resend your message. I will be very careful to search for it.

Thank you,

Floyd Lindsey
lindseyf@rcn.com

:(

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Maggie
VSO Team Member
Posts: 425
Joined: Fri Jun 14, 2019 10:25 am

Re: Is My Subscrition Still Good?

Post by Maggie »

I'll send you a private message via the forum ;)

Cheers,
Maggie,
VSO Support

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