Cant register the newer version of VSO downloader

[vsopete23]

i purchaced the VSO downloader a couple of years ago, about last month i downloaded the latest version. For some reason i cant register the new updated version, and the trial version has limits. HELP

[Benjamin]

Hello,

You have a license of the V4 to get a license of the V5 you need to use this page:
http://www.vso-software.fr/upgrade.php

[vsopete23]

Hello,

You have a license of the V4 to get a license of the V5 you need to use this page:
http://www.vso-software.fr/upgrade.php

i have tried that and it says, "No record found for this email address." Does that mean i should just download the older VSO Downloader?

[Claire]

if you use your email address which you have associated with your forum account you are found in our database if you want to use version 5 you would need to renew you license
and you can do so here
http://www.vso-software.fr/upgrade.php

[Benjamin]

I tested and the record is found, it returns:
You can no longer get free update. Renew with 30% off or get your old version.

You have a license for the V4 if you want to upgrade to the V5 you need to upgrade your license from:
http://www.vso-software.fr/upgrade.php