Unable to detect network behind VPN with Downloader 5.0.1.19

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NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Unable to detect network behind VPN with Downloader 5.0.1.19

Post by NBTBRV8 »

I am unable to detect a network when running with my VPN. What should I be looking at to fix this?

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Benjamin
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Re: Unable to detect network behind VPN with Downloader 5.0.

Post by Benjamin »


NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by NBTBRV8 »

Can you give me a safe download link for the VSO EVE network driver?

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Benjamin
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Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by Benjamin »

you will find the installer in:
C:\Program Files (x86)\VSO\VSO Downloader\5\setup_eve_driver.exe

NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by NBTBRV8 »

Benjamin wrote:you will find the installer in:
C:\Program Files (x86)\VSO\VSO Downloader\5\setup_eve_driver.exe
I have installed it but it still fails to find my internet connection.


15 Feb 19:30:57 | Updater: up to date
15 Feb 19:30:03 | download (1 event(s))
15 Feb 19:30:57 | Previous download loaded: 0
15 Feb 19:30:03 | NIC manager (9 event(s))
15 Feb 19:30:55 | Streaming monitoring started: TAP-Windows Adapter V9
15 Feb 19:30:55 | do not support filter
15 Feb 19:30:55 | Network adapter manually selected: TAP-Windows Adapter V9
15 Feb 19:30:08 | WinPcap (libpcap) (9 event(s))
15 Feb 19:30:11 | NIC connected to Internet not found automatically
15 Feb 19:30:11 | Detection of the online network adapter finished
15 Feb 19:30:08 | Available network adapters: 5
15 Feb 19:30:08 | NIC_4 (9 event(s))
15 Feb 19:30:11 | NOT ONLINE
15 Feb 19:30:11 | NIC unable to receive both side
15 Feb 19:30:11 | raw pkts -> incoming=35 | outgoing=0
15 Feb 19:30:11 | Streaming monitoring stopped: Microsoft
15 Feb 19:30:11 | MAC address: B0-48-7A-DD-6E-8C
15 Feb 19:30:11 | Streaming monitoring started: Microsoft
15 Feb 19:30:08 | IPv6
15 Feb 19:30:08 | Description: Microsoft
15 Feb 19:30:08 | Name: \Device\NPF_{3216560B-F9B0-4277-8A56-A5C246A7FC4E}
15 Feb 19:30:08 | NIC_3 (8 event(s))
15 Feb 19:30:10 | NOT ONLINE
15 Feb 19:30:10 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:10 | Streaming monitoring stopped: Microsoft
15 Feb 19:30:10 | MAC address: 52-48-7A-DD-6E-8C
15 Feb 19:30:10 | Streaming monitoring started: Microsoft
15 Feb 19:30:08 | IPv6
15 Feb 19:30:08 | Description: Microsoft
15 Feb 19:30:08 | Name: \Device\NPF_{998FE095-46DF-40A0-BCC0-957339C250CA}
15 Feb 19:30:08 | NIC_2 (8 event(s))
15 Feb 19:30:10 | NOT ONLINE
15 Feb 19:30:10 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:10 | Streaming monitoring stopped: Microsoft
15 Feb 19:30:09 | MAC address: 12-48-7A-DD-6E-8C
15 Feb 19:30:09 | Streaming monitoring started: Microsoft
15 Feb 19:30:08 | IPv6
15 Feb 19:30:08 | Description: Microsoft
15 Feb 19:30:08 | Name: \Device\NPF_{9D0A9638-2835-443B-8B27-9FEF9675E4E4}
15 Feb 19:30:08 | NIC_1 (8 event(s))
15 Feb 19:30:09 | NOT ONLINE
15 Feb 19:30:09 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:09 | Streaming monitoring stopped: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:09 | MAC address: 38-60-77-50-BF-7E
15 Feb 19:30:09 | Streaming monitoring started: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:08 | IPv6
15 Feb 19:30:08 | Description: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:08 | Name: \Device\NPF_{8A275ACB-CD64-4E9E-B0B9-95563950394E}
15 Feb 19:30:08 | NIC_0 (8 event(s))
15 Feb 19:30:08 | NOT ONLINE
15 Feb 19:30:08 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:08 | Streaming monitoring stopped: TAP-Windows Adapter V9
15 Feb 19:30:08 | MAC address: 00-FF-2A-AA-49-8F
15 Feb 19:30:08 | Streaming monitoring started: TAP-Windows Adapter V9
15 Feb 19:30:08 | IPv6
15 Feb 19:30:08 | Description: TAP-Windows Adapter V9
15 Feb 19:30:08 | Name: \Device\NPF_{2AAA498F-41B7-4848-AB46-38B8B133DB6A}
15 Feb 19:30:08 | Starting detection of the online network adapter
15 Feb 19:30:08 | switching driver, new one selected: WinPcap (libpcap)
15 Feb 19:30:06 | VSO EVE (NDIS) (9 event(s))
15 Feb 19:30:08 | NIC connected to Internet not found automatically
15 Feb 19:30:08 | Detection of the online network adapter finished
15 Feb 19:30:06 | Available network adapters: 5
15 Feb 19:30:06 | NIC_4 (9 event(s))
15 Feb 19:30:08 | Proxy disconnected
15 Feb 19:30:08 | Stop listening
15 Feb 19:30:08 | NOT ONLINE
15 Feb 19:30:08 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:08 | Streaming monitoring stopped: TAP-Windows Adapter V9
15 Feb 19:30:07 | MAC address: 00-FF-2A-AA-49-8F
15 Feb 19:30:07 | Streaming monitoring started: TAP-Windows Adapter V9
15 Feb 19:30:06 | Description: TAP-Windows Adapter V9
15 Feb 19:30:06 | Name: \DEVICE\{2AAA498F-41B7-4848-AB46-38B8B133DB6A}
15 Feb 19:30:06 | NIC_3 (9 event(s))
15 Feb 19:30:08 | Proxy disconnected
15 Feb 19:30:08 | Stop listening
15 Feb 19:30:07 | NOT ONLINE
15 Feb 19:30:07 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:07 | Streaming monitoring stopped: Microsoft Hosted Network Virtual Adapter
15 Feb 19:30:07 | MAC address: 52-48-7A-DD-6E-8C
15 Feb 19:30:07 | Streaming monitoring started: Microsoft Hosted Network Virtual Adapter
15 Feb 19:30:06 | Description: Microsoft Hosted Network Virtual Adapter
15 Feb 19:30:06 | Name: \DEVICE\{998FE095-46DF-40A0-BCC0-957339C250CA}
15 Feb 19:30:06 | NIC_2 (9 event(s))
15 Feb 19:30:08 | Proxy disconnected
15 Feb 19:30:08 | Stop listening
15 Feb 19:30:07 | NOT ONLINE
15 Feb 19:30:07 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:07 | Streaming monitoring stopped: Microsoft Wi-Fi Direct Virtual Adapter
15 Feb 19:30:06 | MAC address: 12-48-7A-DD-6E-8C
15 Feb 19:30:06 | Streaming monitoring started: Microsoft Wi-Fi Direct Virtual Adapter
15 Feb 19:30:06 | Description: Microsoft Wi-Fi Direct Virtual Adapter
15 Feb 19:30:06 | Name: \DEVICE\{9D0A9638-2835-443B-8B27-9FEF9675E4E4}
15 Feb 19:30:06 | NIC_1 (9 event(s))
15 Feb 19:30:08 | Proxy disconnected
15 Feb 19:30:08 | Stop listening
15 Feb 19:30:06 | NOT ONLINE
15 Feb 19:30:06 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:06 | Streaming monitoring stopped: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:06 | MAC address: 38-60-77-50-BF-7E
15 Feb 19:30:06 | Streaming monitoring started: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:06 | Description: Intel(R) 82579V Gigabit Network Connection
15 Feb 19:30:06 | Name: \DEVICE\{8A275ACB-CD64-4E9E-B0B9-95563950394E}
15 Feb 19:30:06 | NIC_0 (9 event(s))
15 Feb 19:30:08 | Proxy disconnected
15 Feb 19:30:08 | Stop listening
15 Feb 19:30:06 | NOT ONLINE
15 Feb 19:30:06 | raw pkts -> incoming=0 | outgoing=0
15 Feb 19:30:06 | Streaming monitoring stopped: Atheros AR9285 Wireless Network Adapter
15 Feb 19:30:06 | MAC address: B0-48-7A-DD-6E-8C
15 Feb 19:30:06 | Streaming monitoring started: Atheros AR9285 Wireless Network Adapter
15 Feb 19:30:06 | Description: Atheros AR9285 Wireless Network Adapter
15 Feb 19:30:06 | Name: \DEVICE\{3216560B-F9B0-4277-8A56-A5C246A7FC4E}
15 Feb 19:30:06 | Starting detection of the online network adapter
15 Feb 19:30:06 | VSO EVE (NDIS) 0.2 driver is installed: started
15 Feb 19:30:05 | WinPcap (libpcap) 4.1.0.2980 driver is installed: started
15 Feb 19:30:03 | proxy (3 event(s))
15 Feb 19:30:55 | Unable to activate HTTPS/SSL support
15 Feb 19:30:55 | unable to update proxy conf
15 Feb 19:30:55 | SSL certificates imported.
15 Feb 19:30:03 | setting (12 event(s))
15 Feb 19:30:57 | License manager: machine ID = 30204
15 Feb 19:30:57 | License manager: purchased license.
15 Feb 19:30:05 | Winsock: Version 2.2 - WinSock 2.0 Running
15 Feb 19:30:05 | avutil.dll: 54.23.101
15 Feb 19:30:05 | avformat.dll: 56.30.100
15 Feb 19:30:05 | avcodec.dll: 56.35.101
15 Feb 19:30:05 | ad_c.dll loaded: version 1.4
15 Feb 19:30:05 | wpcap.dll successfully loaded: WinPcap version 4.1.3 (packet.dll version 4.1.0.2980), based on libpcap version 1.0 branch 1_0_rel0b (20091008)
15 Feb 19:30:05 | packet.dll successfully loaded: 4.1.0.2980 (driver)
15 Feb 19:30:03 | Ad Blocker successfully loaded
15 Feb 19:30:03 | Secure streams successfully loaded
15 Feb 19:30:03 | Registry successfully loaded
15 Feb 19:30:03 | detection (4 event(s))
15 Feb 19:30:03 | pkt manager (0 event(s))
15 Feb 19:30:03 | HLS (0 event(s))
15 Feb 19:30:03 | HDS (0 event(s))
15 Feb 19:30:03 | manual (0 event(s))
15 Feb 19:30:03 | Total Physical Memory : 8099 Mb. Available Physical Memory : 5177 Mb. Memory Load : 36% Total Virtual Memory : 4095 Mb. Available Virtual Memory : 3894 Mb. Available extended Virtual Memory : 0 Mb. Total Memory : 16291 Mb. Available Memory : 13137 Mb.
15 Feb 19:30:03 | Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz with 16/8 core(s) CPU Supported instruction set: MMX,sse,sse2,sse3,ssse3,sse41,sse42,avx,aes
15 Feb 19:30:03 | User OS: Windows 10 Home, Microsoft Windows 10 Home Edition (Build 14393)
15 Feb 19:30:03 | VsoDownloader.exe:788 Log session start 2017-02-15 at 19:30:03.564

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Benjamin
VSO Team Member
Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by Benjamin »

Can you send a report using our support tool:
http://download.vso-software.fr/vsorep.exe

NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by NBTBRV8 »

Done.

I did this some time ago and didn't get a reply though.

NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by NBTBRV8 »

Still no reply from my report. So it isn't really closed.

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Benjamin
VSO Team Member
Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by Benjamin »

we sent you a reply the 2017/02/15 at 3 PM (GMT +1), I resent it today, did you check your spam folder...

NBTBRV8
Posts: 18
Joined: Thu Feb 02, 2017 8:12 am

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by NBTBRV8 »

Benjamin wrote:we sent you a reply the 2017/02/15 at 3 PM (GMT +1), I resent it today, did you check your spam folder...
No I haven't seen either reply. I just checked my Junk folder too. Maybe Hotmail is blocking it altogether?

Can you PM me on here?

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Benjamin
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Posts: 983
Joined: Mon Jul 02, 2007 7:53 am
Location: Localhost

Re: Unable to detect network behind VPN with Downloader 5.0.

Post by Benjamin »

done

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