When I use VPN I can't use VSO Downloader

download audio/video streaming

Moderators: Maggie, JJ, alexia, LouisM, Forum admin

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choosehill
Posts: 3
Joined: Wed Jul 31, 2013 1:54 am

When I use VPN I can't use VSO Downloader

Post by choosehill »

HI I'm in China now , which the country block some website , like youtube and facebook ,so I need to use VPN to keep my normal life (it's sucks)
anyway, when I didn't open VPN that VSO Downloader was worked very nice , but when I turn on the VPN , it will become can't monitoring,
so can somebody tells me how to deal with this ?
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LouisM
Posts: 108
Joined: Wed Jun 16, 2010 8:41 am
Location: France

Re: When I use VPN I can't use VSO Downloader

Post by LouisM »

Please copy and paste the VSO Downloader log in your message, we can't be of any help without it.

The log is located here:
C:\ProgramData\VSO\VSO Downloader\3\log

Choose the one containing the VPN/detection problem.
Any question about VSO Downloader? See the FAQ.
choosehill
Posts: 3
Joined: Wed Jul 31, 2013 1:54 am

Re: When I use VPN I can't use VSO Downloader

Post by choosehill »

User avatar
LouisM
Posts: 108
Joined: Wed Jun 16, 2010 8:41 am
Location: France

Re: When I use VPN I can't use VSO Downloader

Post by LouisM »

Ouch! You've got an old version (3.0.2.1). Please first update it and test again:
http://www.vso-software.fr/products/dow ... loader.php

What VPN do you use?
Any question about VSO Downloader? See the FAQ.
choosehill
Posts: 3
Joined: Wed Jul 31, 2013 1:54 am

Re: When I use VPN I can't use VSO Downloader

Post by choosehill »

I changed to the new version and test again , but it still can't download anything after I turn on the VPN

like it didn't know I was played a video

my VPN is using a payed account from a Taiwan company , and the IP is using a USA's IP

it works fine when I bowers any web that blocked by China .

https://dl.dropboxusercontent.com/u/137 ... 34.111.log

here is my new log

ones again , thank you reply me so soon LouisM
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