Version 0.2.1.258 crashes

chook · Post by **chook** » Sat Jul 24, 2010 8:39 am

I have Installed ver. 0.2.1.258 but when I go to import a Blu-Ray, the program crashes with this error "a critical error has occured, the program will close now. please contact support" I have noticed a beta version link in the forum "ver. 0.2.1.3" thinking this may remedy the problem but when I download I get Ver. 0.2.1.258.
The error in the log file is : "Critical Error: Access violation at address 76F28760 in module 'ntdll.dll'. Write of address 00000018"

any help would be much appreciated

bagio · Post by **bagio** » Mon Jul 26, 2010 7:20 am

i have the same problem to apart from the fact my access violation is at
77ca24fd

Post by **felicia** » Mon Jul 26, 2010 8:17 am

Hi,

I'm working on the issue right now.
Back to you later this afternoon.

Note: We are in France

Post by **felicia** » Tue Jul 27, 2010 7:22 am

Hi again,

There's a new version online that fixes the issue, you can download it here.