Version 0.2.1.258 crashes

create AVCHD stucture

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chook
Posts: 1
Joined: Sat Jul 24, 2010 8:17 am

Version 0.2.1.258 crashes

Post by chook » Sat Jul 24, 2010 8:39 am

I have Installed ver. 0.2.1.258 but when I go to import a Blu-Ray, the program crashes with this error "a critical error has occured, the program will close now. please contact support" I have noticed a beta version link in the forum "ver. 0.2.1.3" thinking this may remedy the problem but when I download I get Ver. 0.2.1.258.
The error in the log file is : "Critical Error: Access violation at address 76F28760 in module 'ntdll.dll'. Write of address 00000018"

any help would be much appreciated

bagio
Posts: 5
Joined: Sat Dec 29, 2007 9:19 pm

Post by bagio » Mon Jul 26, 2010 7:20 am

i have the same problem to apart from the fact my access violation is at
77ca24fd :(

felicia
VSO Team Member
Posts: 599
Joined: Thu Jul 23, 2009 9:50 am

Post by felicia » Mon Jul 26, 2010 8:17 am

Hi,

I'm working on the issue right now.
Back to you later this afternoon.

Note: We are in France

felicia
VSO Team Member
Posts: 599
Joined: Thu Jul 23, 2009 9:50 am

Post by felicia » Tue Jul 27, 2010 7:22 am

Hi again,

There's a new version online that fixes the issue, you can download it here.
Last edited by felicia on Fri Jul 30, 2010 7:09 am, edited 1 time in total.

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