Search found 356 matches

by Maggie
Tue Nov 05, 2019 11:52 am
Forum: VSO Downloader
Topic: Occasional html file retrieval
Replies: 9
Views: 14640

Re: Occasional html file retrieval

The links are still available on the History!
It might be linked to the security protocol for each serie...
We've reported it: https://bugs.vso-software.fr/view.php?id=13785
You'll be informed if we solve it out!

Have a lovely day,
by Maggie
Tue Nov 05, 2019 11:45 am
Forum: ConvertXtoHD 3
Topic: Cape Town Season 1 - Static 'TIC'
Replies: 2
Views: 8858

Re: Cape Town Season 1 - Static 'TIC'

Hi Nemesh,
Thanks for this detailed post. It helps a lot!
Could you send the problematic file? So we can have a look at it.
Cheers,
by Maggie
Tue Nov 05, 2019 8:47 am
Forum: VSO Downloader
Topic: PAUSE cannot be activated
Replies: 4
Views: 10523

Re: PAUSE cannot be activated

Ha ha ha, we would love to be volunteers but we've got bills to pay ;)
Thanks for your support :mrgreen:
by Maggie
Thu Oct 31, 2019 12:46 pm
Forum: VSO Downloader
Topic: Occasional html file retrieval
Replies: 9
Views: 14640

Re: Occasional html file retrieval

Hi, After a few tests, all the videos I tried to watch worked for me (Crazy Ex-gf, X Files...) Could you try a clean/fresh install of our last beta version: http://download.vso-software.fr/archives/downloader/v5/vso_downloader_setup_5.0.1.62.exe Please check all three cleaning options. (see attached...
by Maggie
Thu Oct 31, 2019 7:18 am
Forum: ConvertXtoHD 3
Topic: 2 bugs of version 3.0.0.70 !
Replies: 5
Views: 10588

Re: 2 bugs of version 3.0.0.70 !

Hi minhcute,

Thanks for the detailed report.
I'll investigate on that asap & will keeep you informed.

Cheers,
by Maggie
Thu Oct 31, 2019 7:17 am
Forum: VSO Downloader
Topic: PAUSE cannot be activated
Replies: 4
Views: 10523

Re: PAUSE cannot be activated

Hi there, We will as soon as possible :) This bug is on our 3 top priority for Downloader (https://bugs.vso-software.fr/view.php?id=13689) The 64bit version will have a functional stop feature. Thanks for your patience... We are sorry it is taking that long. We are a small team now, and we've got a ...
by Maggie
Thu Oct 31, 2019 7:16 am
Forum: ConvertXtoHD 3
Topic: I need a good Blu-ray creator software.
Replies: 2
Views: 8708

Re: I need a good Blu-ray creator software.

Hi DelvinGomes,

Which version of ConvertXtoHD are you using? This is the last beta: http://download.vso-software.fr/archive ... 0.0.70.exe

I didn't get to find your report on our forums. Could you please send me a link to your posts?
Have they been removed now?

Cheers,
by Maggie
Thu Oct 24, 2019 6:09 am
Forum: ConvertXtoVideo 2
Topic: Latest beta version 2.0.0.98: Subtitles not working properly
Replies: 21
Views: 23908

Re: Latest beta version 2.0.0.98: Subtitles not working properly

Hi mue.mat,
It would be great to have the subtitles files which aren't working properly so Jacques can have a look at it.
email: support@vsosoftware.fr
by Maggie
Tue Oct 22, 2019 11:46 am
Forum: VSO Downloader
Topic: Netflix
Replies: 3
Views: 11538

Re: Netflix

Hello, Netflix videos are encrypted with a DRM known as widevine DRM. This DRM is there to prevent exactly what we do: let you store a decrypted version of what you are watching. Here is their website: https://www.widevine.com/solutions/widevine-drm We cannot legally embed a widevine decrypter in VS...
by Maggie
Tue Oct 22, 2019 11:42 am
Forum: ConvertXtoHD 3
Topic: ConvertXtoHD - Latest beta - 3.0.0.74 released!
Replies: 14
Views: 25510

Re: ConvertXtoHD - Latest beta - 3.0.0.70 released!

Coral is right about this. Work is just getting started. We do not know the difficulties we will face and how long it might take to overcome them. The only thing I can say is: the first project will be ConvertXtoHD 64bit. So, it will be the first one to be over. You'll be informed the whole process....
by Maggie
Tue Oct 22, 2019 7:39 am
Forum: VSO Downloader
Topic: Occasional html file retrieval
Replies: 9
Views: 14640

Re: Occasional html file retrieval

Hi ninnananna,
Thanks for the details. Will investigate on it asap.
Cheers!
by Maggie
Fri Oct 18, 2019 7:21 am
Forum: VSO Downloader
Topic: Occasional html file retrieval
Replies: 9
Views: 14640

Re: Occasional html file retrieval

Hi there,
Thanks for the report.
Do you have a link?
Are you using the last beta version?
Cheers,
by Maggie
Thu Oct 17, 2019 8:11 am
Forum: ConvertXtoDVD 7
Topic: Log window
Replies: 6
Views: 3461

Re: Log window

Hi Ch3vr0n,
Do you happen to have a screenshot of the former one?
I think it was before I joined since I do not see how it was.
Cheers,
by Maggie
Thu Oct 17, 2019 6:34 am
Forum: ConvertXtoDVD 7
Topic: Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!
Replies: 2
Views: 2391

Re: Had to reinstall Windows 10 - ConvertX says it is on "too many computers" !!!

Hi Philk,
Sorry for the delay, I was on sick leave.
I didn't find your VSO account with your forum email.
Please send me your license key, or email used for purchase at support@vsosoftware.fr so I can unlock your key.
Thanks,
by Maggie
Thu Oct 17, 2019 6:32 am
Forum: ConvertXtoDVD 7
Topic: Just curious on something
Replies: 2
Views: 2369

Re: Just curious on something

Hi there, I understand your concern. As Coral said, we are currently trying to have the clean last 32-bit version. But, as we add new features each time, it is almost impossible to have a perfectly clean version. That being said, we will publish a stable version before starting the 64bit version, th...
by Maggie
Thu Oct 17, 2019 6:22 am
Forum: ConvertXtoVideo 2
Topic: Is 4K HEVC/H265 out now ?? Or I NEVER buy again ... WHY ???
Replies: 14
Views: 19503

Re: Is 4K HEVC/H265 out now ?? Or I NEVER buy again ... WHY ???

You are right. It has been a rough time for VSO... We lost most of our team, from 10 employees to one... But we are back on track! I joined the team four months ago, and the devs (which by the way, are about to welcome a new member!) are working on the 64bit versions for all our products. (right now...
by Maggie
Fri Oct 11, 2019 12:29 pm
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 291
Views: 685070

Re: CXD - Latest beta - 7.0.0.67 released!

Thanks Coral (again!)
I've reported it: https://bugs.vso-software.fr/view.php?id=13769
by Maggie
Fri Oct 11, 2019 11:18 am
Forum: ConvertXtoDVD 7
Topic: 7.0.0.67 error message preview screen
Replies: 27
Views: 12593

Re: 7.0.0.67 error message preview screen

Curiosity, could you try with the .68 version? Jacques told me it might work! Let me know
by Maggie
Fri Oct 11, 2019 11:17 am
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 291
Views: 685070

Re: CXD - Latest beta - 7.0.0.67 released!

@deadlyshadow
Will you be ok to do a remote control session?

@filmczy
Thanks for reporting this, could you please send us a screenshot?
I may be due to the update we've made on the translation tool. We'll correct it.
by Maggie
Fri Oct 11, 2019 11:13 am
Forum: ConvertXtoDVD 7
Topic: Is there a feature request section ?
Replies: 2
Views: 2350

Re: Is there a feature request section ?

Thanks Wim!
Link to the bachter: viewtopic.php?f=56&t=19034