Search found 356 matches

by Maggie
Thu Nov 21, 2019 8:03 am
Forum: ConvertXtoDVD 7
Topic: Log shows critical info
Replies: 10
Views: 5659

Re: Log shows critical info

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.69.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

VSO Support team
by Maggie
Wed Nov 20, 2019 8:32 am
Forum: ConvertXtoDVD 7
Topic: VRO load/conversion error
Replies: 4
Views: 2810

Re: VRO load/conversion error

(please remind us the issue in the ticket!)
by Maggie
Wed Nov 20, 2019 8:31 am
Forum: ConvertXtoDVD 7
Topic: VRO load/conversion error
Replies: 4
Views: 2810

Re: VRO load/conversion error

Hello,
We have developed a new tool for users to upload huge files! It's still in beta mode & needs a bit of work but...
http://www.vso-software.fr/download_pro ... uct=vsorep
Regards,
by Maggie
Tue Nov 19, 2019 12:56 pm
Forum: ConvertXtoVideo 2
Topic: No Audio converting to AVI using H264 encoder
Replies: 6
Views: 12634

Re: No Audio converting to AVI using H264 encoder

Hi Bertoss, The source file would be useful. Claire isn't here anymore. The current team doesn't recall your issue but if Claire didn't solve it directly it's likely to mean that the issue is only happening for a few users. Our dev team is updating our FFMPEG library at the moment, it should be a so...
by Maggie
Mon Nov 18, 2019 1:08 pm
Forum: ConvertXtoHD 3
Topic: chapter menu display bug of version 3.0.0.70
Replies: 17
Views: 17295

Re: chapter menu display bug of version 3.0.0.70

Please note the Support Center is available on the Help menu. (see 3.0.0.71 - http://download.vso-software.fr/archive ... 0.0.71.exe)
by Maggie
Mon Nov 18, 2019 1:08 pm
Forum: ConvertXtoHD 3
Topic: chapter menu display bug of version 3.0.0.70
Replies: 17
Views: 17295

Re: chapter menu display bug of version 3.0.0.70

Hi minhcute!

Same as the 2 other bugs, please send me source file! (you can put all the files for the two reports in one ticket)
http://www.vso-software.fr/download_pro ... uct=vsorep

Cheers,
by Maggie
Mon Nov 18, 2019 12:56 pm
Forum: ConvertXtoHD 3
Topic: 2 bugs of version 3.0.0.70 !
Replies: 5
Views: 10588

Re: 2 bugs of version 3.0.0.70 !

I finally get some time to investigate! Sorry for the delay minhcute :oops:

Please send me the subtitle track / source files here:
http://www.vso-software.fr/download_pro ... uct=vsorep
by Maggie
Mon Nov 18, 2019 12:52 pm
Forum: ConvertXtoVideo 2
Topic: No Audio converting to AVI using H264 encoder
Replies: 6
Views: 12634

Re: No Audio converting to AVI using H264 encoder

Hello,

Could you try the last beta?
It is working for me.

http://download.vso-software.fr/archive ... 0.0.99.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!
by Maggie
Mon Nov 18, 2019 12:14 pm
Forum: ConvertXtoDVD 7
Topic: ConvertXtoDVD - Latest beta - 7.0.0.73 released!
Replies: 42
Views: 98909

Re: ConvertXtoDVD - Latest beta - 7.0.0.69 released!

Hi there, I know Coral... We are sorry for that. Menu editor was completely designed by Felicia, it is complex for Jacques to take over this part. He is not familiar with the code. It demands too much time, and we will only do shorty corrections until 64bit. Hi Dave, nice to meet you :) This bug has...
by Maggie
Mon Nov 18, 2019 12:08 pm
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 291
Views: 684950

Re: CXD - Latest beta - 7.0.0.67 released!

Thanks for pointing it out!
The bug has now been reported: https://bugs.vso-software.fr/view.php?id=13799
It will be corrected as soon as possible and we will let you know when it is solved.
by Maggie
Fri Nov 15, 2019 10:30 am
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.75 released!
Replies: 25
Views: 45494

Re: Downloader - Latest Beta - 5.0.1.63 released!

:!: New beta version released!
by Maggie
Thu Nov 14, 2019 9:15 am
Forum: ConvertXtoHD 3
Topic: ConvertXtoHD - Latest beta - 3.0.0.74 released!
Replies: 14
Views: 25484

Re: ConvertXtoHD - Latest beta - 3.0.0.71 released!

:!: New beta version released!
by Maggie
Thu Nov 14, 2019 9:15 am
Forum: ConvertXtoDVD 7
Topic: ConvertXtoDVD - Latest beta - 7.0.0.73 released!
Replies: 42
Views: 98909

Re: ConvertXtoDVD - Latest beta - 7.0.0.69 released!

:!: New beta version released!
by Maggie
Thu Nov 14, 2019 9:15 am
Forum: ConvertXtoVideo 2
Topic: ConvertXtoVideo - Latest beta - 2.0.0.99 released!
Replies: 4
Views: 18184

Re: ConvertXtoVideo - Latest beta - 2.0.0.99 released!

:!: New beta version released!
by Maggie
Tue Nov 12, 2019 7:02 am
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 291
Views: 684950

Re: CXD - Latest beta - 7.0.0.67 released!

OutbackJon wrote: Mon Nov 11, 2019 9:11 am OK, so it seems I'm having the same issue on ConvertXtoHD 3.0.0.70.
Hi there,
Could you check you currently have this configuration?(see attached)
Cheers,
by Maggie
Fri Nov 08, 2019 9:19 am
Forum: ConvertXtoVideo 2
Topic: No conversion subfolder
Replies: 5
Views: 12786

Re: No conversion subfolder

btw, is it happening with ConvertXtoVideo?
by Maggie
Thu Nov 07, 2019 12:39 pm
Forum: ConvertXtoVideo 2
Topic: No conversion subfolder
Replies: 5
Views: 12786

Re: No conversion subfolder

Hi there,

Thanks for the detailed report.
I'll investigate on that asap & will keep you informed.

Cheers,
by Maggie
Tue Nov 05, 2019 12:01 pm
Forum: ConvertXtoDVD 7
Topic: Can't navigate episodes on burned DVD
Replies: 7
Views: 4895

Re: Can't navigate episodes on burned DVD

Hello,

Could you try a clean/fresh install of our last beta version:
http://download.vso-software.fr/archive ... 0.0.68.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,
by Maggie
Tue Nov 05, 2019 12:00 pm
Forum: ConvertXtoDVD 7
Topic: Update (7.0.0.64) now I can't burn to disc
Replies: 5
Views: 3548

Re: Update (7.0.0.64) now I can't burn to disc

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.69.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,