VSO Software Forum

I tested Cyberghost with the downloader, EVE didn't detect anything and Winpcap is able to detect the right NIC but the promiscuous mode is not supported, that's why you cannot detect media with the VPN on.
Did you report this issue to Cyberghost?

please install our pre release to support this protocol:
https://download.vso-software.fr/vso_do ... _setup.exe

Did you test Winpcap with Wireshark?
https://www.wireshark.org/

Did it work with V4?

the issue has been reported, we will check it ASAP in the meantime try to switch to the Winpcap driver.

no problem on my side, did you try to clean the cache of your browser before to start the detection?

To function properly VSO Downloader needs Visual C++ 2010 x86 to be installed on your computer (by default almost all computers already have it installed).

You can download it here:
https://download.microsoft.com/download ... st_x86.exe

BBC support is not yet fixed we should support it in a few weeks.

I think they use their own certificate manager, we active the SSL support for IE/Edge/Chrome & FF
In this case you need to import the certificate by yourself, it is located here:
C:\Program Files (x86)\VSO\VSO Downloader\5\certificate\ca_sha2.crt

to sum up it works with almost every https sites but are not opened, can you send a url?

Can you send a report using our support tool:
http://download.vso-software.fr/vsorep.exe

fixed in this version:
http://forums.vso-software.fr/new-versi ... 18961.html

try with the latest beta version (5.0.0.99), some privileges compatibilities have been fixed in this version:
http://forums.vso-software.fr/new-versi ... 18961.html

While we are happy to offer the software for free, some options are only available if you buy a license for the Ultimate version. Ultimate version Features: - No limitation for advanced protocols, inlcuding RTMP, RTMPT, HDS... - Record online radios - No file size limit for stream recorder - Convert...

first of all you can update to the latest beta available and check if the problem persists:
http://forums.vso-software.fr/new-versi ... 18961.html

if it persists you can send us an automatic report with our support tool:
http://download.vso-software.fr/vsorep.exe

currently you need to load videos on Vimeo web site, the frame support will be added in a second time (later time).

this server has been recently updated we will check it ASAP.

please provide an url to reproduce.

please provide an url to reproduce.

this update has been reported however I cannot give you a date.