VSO Software Forum

Generally, there should be an option where it says currently impossible to convert to choose DVD-9 as the output, if it isn't already selected. If you're given that option and haven't set that yet, try that. Even though it sometimes says you need DVD-9 for output, the VIDEO_TS CXD generates may stil...

The only explanation I can think of is your source material had both audio tracks in it. Either the VIDEO_TS used as a source or a container file. Plus, I know Panasonics have had compatibility issues in the past with some DVD's. I've had pressed DVD's that Panasonics wouldn't even recognize as inse...

As of now, the most common cause of files that cannot be loaded is because the source file in question is an x265 codec file and CXD 7 does not support those because it's a 32 bit application; a 64 bit application is needed to convert those. Do a search on the forum for VSO's x265 to x264 converter ...

I already had 2 pass encoding disabled. Years ago, I discovered if 2 pass encoding was enabled, green video was even worse! On some videos, the CXD output would be 30 seconds of solid green with no audio at the beginning. Then, the output would resume playback at the 30 second point with the previou...

I've got a file that is causing issues with CXD. When Previewed or viewing CXD's output of this file, there are green bars on the far right side. If you play the file in Media Player Classic Home Cinema, the bars are not present. I've isolated a brief clip from the source file for anyone who wants t...

I think there is a hardcoded limit of 5 simultaneous instances allowed by CXD. My memory is if you try to open a 6th instance of CXD, it simply never opens.

I have had 5 different instances of the software doing conversions at the same time in the past. The software tended to be a bit sluggish, but it was working. However, all of these were creating to differently named folders on an HDD. If you were attempting to burn to DVD after a conversion was comp...

In VSO's defense, it does plan to release a 64 bit version of CXD, which is necessary for it to handle 265. Version 8 will be 64 bit and can process 265. However, VSO, to my knowledge, still only has the one programmer working on all of its applications. So, work has progressed slowly and will conti...

Oh, that's what it was! H265, not 264. 264 is compliant, but not 265. You had to convert down to 264 with 265 files. That's why my AVIDeMux x264 conversions worked.

Probably some h264/265 files in the mix. VSO has a conversion tool for those types of files to get them compliant with CXD's current version. Search for it on their website and see if that helps. If that doesn't work, I would try converting each one one at a time in CXD by themselves to see which fi...

To test the drive itself, you could make an investment in a USB burner. Then, you can test your discs on that. If you get, say, 3 or 5 good burns on these Riteks on the USB drive, then you can probably say it's the other burner at fault. However, if the discs fail on the USB drive, it could also mea...

If you want to keep using the Ritek discs you've invested in and want to put off replacing the drive if possible because of the cost, there may be a free fix, if it's available. Check for a firmware update for your drive. A new firmware update might update the write strategies for Ritek media for yo...

Just to clarify. When you say "one more year," you mean a new year, right? Meaning, you can keep renewing year after year or you only get 1 renewal year? I know this question sounds stupid :) but it did make me pause and consider.


Thanks!

7.0.0.81 Beta apparently addressed this issue. Thanks!

Beginning yesterday, every time I open CXD 7.0.0.80, I get a window saying Update failed. Update cancelled by user. With a close button. All I did was open the software! I didn't cancel the update check in any way, shape, or form.


Thanks!

I can verify it was the way those 3 particular discs were authored that is causing the problem. There were 4 PAL DVD releases of the 1988 Robocop animated series. 3 Volume discs and a complete series of all 12 episodes on one DVD-9. Each of the 3 Volumes has the problem I described, but the 12 episo...

Yeah, DVDShrink is ancient, but it still does the job (Except for structurally protected discs.) and still works on Windows after 15 years. I find it useful for "extracting" contents out of a DVD for things like importing into CXD.

I don't think that's the same problem here. Conversion completes, but it has a pause at the beginning. I've encountered this before in the past, actually, now that memory serves me correctly.


I don't have third party AV installed, so I couldn't take that action even if I wanted to try it.

It does appear to be a problem with how all 3 of these DVD's were authored as it's present on every episode across all 3 discs.

File uploads are done. Thanks!