Search found 356 matches

by Maggie
Fri Jan 10, 2020 8:23 am
Forum: ConvertXtoHD 3
Topic: **BUG** Can't Fast Forward or Rewind
Replies: 5
Views: 11038

Re: **BUG** Can't Fast Forward or Rewind

Hello Gogeta,

Thanks for the report. Is this only happening for one disk?
Could you check your previous ones and let me know?

Cheers,
by Maggie
Tue Jan 07, 2020 8:02 am
Forum: ConvertXtoVideo 2
Topic: Convert X to Video
Replies: 5
Views: 13584

Re: Convert X to Video

Exactly, but it is not as specialized as ConvertXtoDVD. Burning, DVD menu features are very limited.
by Maggie
Mon Jan 06, 2020 8:22 am
Forum: Blu-ray Converter and DVD Converter
Topic: Feature request(s)
Replies: 1
Views: 10255

Re: Feature request(s)

Hi there,

Thanks for your reports!

1- Good call! https://bugs.vso-software.fr/view.php?id=13812
2- You are perfectly right, we have to work on UX/UI.
We should be releasing new versions with brand new user interfaces later this year ;)
3- https://bugs.vso-software.fr/view.php?id=13813

Cheers,
by Maggie
Mon Jan 06, 2020 7:09 am
Forum: VSO Downloader
Topic: Disney+ Support
Replies: 1
Views: 9194

Re: Disney+ Support

Thanks for your message! Disney+ videos are encrypted with a DRM known as widevine DRM. This DRM is there to prevent exactly what we do: let you store a decrypted version of what you are watching. Here is their website: https://www.widevine.com/solutions/widevine-drm We cannot legally embed a widevi...
by Maggie
Thu Jan 02, 2020 8:27 am
Forum: ConvertXtoHD 3
Topic: ConvertXtoHD : the maximum number of inserted videos ?
Replies: 16
Views: 17299

Re: ConvertXtoHD : the maximum number of inserted videos ?

Hello Tatema, Modmoomita,

Please go back to the previous version: http://download.vso-software.fr/archive ... 0.0.64.exe
Our dev team is currently off (Xmas holidays)

Thanks for your patience and .... Happy new year! :D

Cheers
by Maggie
Tue Dec 24, 2019 7:24 am
Forum: ConvertXtoDVD 7
Topic: Problem with menu items
Replies: 5
Views: 3513

Re: Problem with menu items

Buenas majejor,

La próxima vez, posta tu mensaje en el soporte español por favor.
Para convertir en mp4 o avi, debes usar ConvertXtoVideo y no ConvertXtoDVD (DVD= TS Video/Audio)

Saludos,
by Maggie
Mon Dec 23, 2019 9:31 am
Forum: Announcements!
Topic: Merry Christmas, Happy New Year to You & Yours!
Replies: 2
Views: 14995

Re: Merry Christmas, Happy New Year to You & Yours!

Dave, Joe, Thanks a lot for your messages 💙 On behalf of everyone here at VSO Software, I wish you a very happy festive season. 🎄 By the way, the whole team won't be there from tomorrow to beginnings of January. If you need immediate assistance during my absence, do not hesitate to check our manuals...
by Maggie
Mon Dec 16, 2019 8:29 am
Forum: ConvertXtoDVD 7
Topic: Explorer window no longer opens after job completion.
Replies: 5
Views: 3125

Re: Explorer window no longer opens after job completion.

Hi there, Sorry for the delay. Busy time for support, don't have much time for the more technical issues... Could you please help me out and send a short summary of the issues you reported with screenshots (so I fully understand the problem and how to test it and report it to our dev team)? It would...
by Maggie
Mon Dec 16, 2019 8:09 am
Forum: ConvertXtoVideo 2
Topic: No conversion subfolder
Replies: 5
Views: 12798

Re: No conversion subfolder

Hi Ch3vr0n,
Sorry for the delay! Could you please add some screenshot so I can fully get the issue and run some tries before reporting this to the dev team.
Thank you so much.

Cheers,
by Maggie
Mon Dec 16, 2019 7:59 am
Forum: ConvertXtoVideo 2
Topic: 2.0.0.100 hard sub doesn't work
Replies: 3
Views: 10902

Re: 2.0.0.100 hard sub doesn't work

I've answered you! :)
by Maggie
Mon Dec 16, 2019 7:46 am
Forum: VSO Downloader
Topic: Is My Subscrition Still Good?
Replies: 3
Views: 10356

Re: Is My Subscrition Still Good?

I'll send you a private message via the forum ;)

Cheers,
by Maggie
Fri Dec 13, 2019 9:42 am
Forum: ConvertXtoVideo 2
Topic: 2.0.0.100 hard sub doesn't work
Replies: 3
Views: 10902

Re: 2.0.0.100 hard sub doesn't work

Hi there,
Thanks for the report!
Could you please send this problematic files via our Support Center tool? (help menu, Support Center, open, add files)?
This way we will be able to investigate on this issue asap.
Cheers,
by Maggie
Fri Dec 13, 2019 9:40 am
Forum: ConvertXtoDVD 7
Topic: ConvertXtoDVD - Latest beta - 7.0.0.73 released!
Replies: 42
Views: 98971

Re: ConvertXtoDVD - Latest beta - 7.0.0.69 released!

Hi Kitkat,
We are unable to find your VSO license via this email.
If you did purchase our software and didn't receive your key, please contact support@vsosoftware.fr and provide email used for purchase, date/proof of purchase, key or order number.
Cheers,
by Maggie
Thu Dec 12, 2019 7:58 am
Forum: VSO Downloader
Topic: Is My Subscrition Still Good?
Replies: 3
Views: 10356

Re: Is My Subscrition Still Good?

Hi there,
Your license is still valid until 20/03/2020!
I've emailed you all the info (key, ddl link, etc), please junk box if you don't find it.
Cheers,
by Maggie
Thu Dec 05, 2019 9:42 am
Forum: ConvertXtoDVD 7
Topic: ConvertXtoDVD - Latest beta - 7.0.0.73 released!
Replies: 42
Views: 98971

Re: ConvertXtoDVD - Latest beta - 7.0.0.69 released!

Just one other thing: new guides will be published for the 2020's 64bit versions!
by Maggie
Thu Dec 05, 2019 9:40 am
Forum: ConvertXtoDVD 7
Topic: Update (7.0.0.64) now I can't burn to disc
Replies: 5
Views: 3550

Re: Update (7.0.0.64) now I can't burn to disc

Hi (again) BrimStone!
This is a really good and detailed explanation of output settings. Thanks!

We haven't got news from this user for a month, he may have solved his/her issue in the meantime.

Cheers,
by Maggie
Thu Dec 05, 2019 9:34 am
Forum: ConvertXtoDVD 7
Topic: ConvertXtoDVD - Latest beta - 7.0.0.73 released!
Replies: 42
Views: 98971

Re: ConvertXtoDVD - Latest beta - 7.0.0.69 released!

VSO offers two options: as Soxa said, lifetime license, lifetime free updates. Or 1-year free updates, there is an automatic renewal feature available for this 1-year option. Renewals (if you already owned a VSO licence) always go with a 30% off. We are doing our best to release new versions with ne...
by Maggie
Mon Dec 02, 2019 12:09 pm
Forum: VSO Downloader
Topic: cant properly filter ads
Replies: 1
Views: 9026

Re: cant properly filter ads

Hi balrod,

Please send the link if possible!
I'll have a look.

Cheers,
by Maggie
Mon Dec 02, 2019 10:20 am
Forum: Announcements!
Topic: Current stage: update FFMPEG library
Replies: 0
Views: 17909

Current stage: update FFMPEG library

Progress: 35% Comments: Build ENV (MINGW) -> Done FMEG/LGPL 32/64 6.5 - new encoders (HEVC x2 - SVT, CISCO) (H264 x2) (AMD/NVIDIA/INTEL hardware accelerators) -> Done Delphi/C adaptation + Stock version adjustements -> in progress Internal check-up -> coming next...
by Maggie
Mon Dec 02, 2019 10:06 am
Forum: Announcements!
Topic: 64bit versions coming up on 2020
Replies: 1
Views: 14298

64bit versions coming up on 2020

:arrow: :arrow: :arrow: :arrow: :arrow: :arrow: VSO Team is finally jumping on the 64bit huge work! Dear community, VSO Software is pleased to announce that we have started the big works. The eagerly-awaited update with new compatibilities, new features, and brand new interface will be coming along ...