VSO Software Forum

Hello everybody! Wishing you a great new year. There was effectively a problem with new update file during a moment, it gave different errors of internet connection, binary files, etc. The bug was fixed on friday evening (french time). If some of you still have problems with this new update 7.0.0.75...

Hi! Please send us a message on support@vsosoftware.fr, we will see it.
Thank you for your help!

Hello,

After uploading a video in ConvertX you have Menu options above the video, if you click on "edit menu" you can chose "no menu" structure and select it. This way you won't have menu at all.

Hello,

There is no UHD version actually, Full HD is the best quality you can have with ConvertXtoHD. We will surely work on the UHD version one day, but it is not in our projects coming soon, sorry.

Normally if you use "burn as already converted project" option you have directly the burning window (as on the screenshot below).
But in your case I imagine your files open in the main window at the left?

Hi guys, sorry for the late answer. As JJ has already said (thank you!) the problem appears cause ConvertXtoDVD is a 32bit version program, 32bit soft has some RAM limits. ConvertX can use only 3gb of ram (1gb is left for the system). So it doesn't depend on the amount of ram on your PC , it stays a...

Hello, Do you have this problem with all your old projects files or just some of them? What happens when you try to open them? Do you have an error message or something? You can also send us your log report after trying to open your files. You need to click on "help/tools" - "vso supp...

Hello David,

In Video_TS folder of your DVDs you should normally have some VOB files. It is your videos. Check their size and duration, there can be small parts and the full video. You can convert these VOB files with ConvertXtoHD.

Hello,

Can you send us some of your vro files?

You can use our Filegator to upload the file: https://upload.vso-software.fr/
Username: VSO_users
Password: VSO_users

Please send us a mail once it's over: support@vsosoftware.fr