Search found 285 matches

by Maggie
Thu Jan 23, 2020 4:18 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.70 released!
Replies: 19
Views: 3145

Re: Downloader - Latest Beta - 5.1.0.66 released!

Hi there, This bug has already been reported: https://bugs.vso-software.fr/view.php?id=13687. It is happening with all our apps. Since we are working on the new interfaces, it won't be solved soon but we are doing our best :) Thanks for your patience and support! Thanks Cougar_II for your help/suppo...
by Maggie
Wed Jan 22, 2020 4:39 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.70 released!
Replies: 19
Views: 3145

Re: Downloader - Latest Beta - 5.1.0.66 released!

:!: New beta version released!
by Maggie
Wed Jan 22, 2020 2:41 pm
Forum: VSO Downloader
Topic: Downloader issues when using my VPN
Replies: 6
Views: 238

Re: Downloader issues when using my VPN

That's a good news! ;)
I've seen your email about the logs, I'll answer asap.
Thanks for your multiple efforts, without them, we would not have been able to solve that! haha

Cheers,
by Maggie
Wed Jan 22, 2020 2:31 pm
Forum: Blu-ray Converter and DVD Converter
Topic: Saving current project as a file [Feature Request]
Replies: 1
Views: 308

Re: Saving current project as a file [Feature Request]

Hello,

Thanks for the report.
We should release a big update of ConvertXtoVideo with BluRay Converter and DVD Converter included in.
The option will be available on the big new Converter.

Regards,
by Maggie
Mon Jan 20, 2020 2:07 pm
Forum: VSO Downloader
Topic: Downloader issues when using my VPN
Replies: 6
Views: 238

Re: Downloader issues when using my VPN

I run a few tests, it is working for us with HMA VPN.
Which one are you using? If it's a free one I could try it out from there.
Let me know!
by Maggie
Mon Jan 20, 2020 12:55 pm
Forum: VSO Downloader
Topic: Downloader issues when using my VPN
Replies: 6
Views: 238

Re: Downloader issues when using my VPN

Hi there,

The .65? Did you get same result with .64?
Let me know

Cheers,
by Maggie
Mon Jan 20, 2020 12:54 pm
Forum: VSO Downloader
Topic: Suggestions for Future Update
Replies: 2
Views: 444

Re: Suggestions for Future Update

Been reported as requested feature Cougar_II:
https://bugs.vso-software.fr/view.php?id=13819
Thanks!
by Maggie
Mon Jan 20, 2020 12:12 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.70 released!
Replies: 19
Views: 3145

Re: Downloader - Latest Beta - 5.1.0.65 released!

:!: New beta version released!
by Maggie
Mon Jan 20, 2020 8:47 am
Forum: Sales and general questions
Topic: Gold Member need to get my license keys reset
Replies: 2
Views: 5223

Re: Gold Member need to get my license keys reset

Hello,

It should be working fine now.
We removed the oldest activations. If you're locked again in the future, just reach me out!

Regards,
by Maggie
Thu Jan 16, 2020 9:26 am
Forum: Announcements!
Topic: News....
Replies: 8
Views: 3411

Re: News....

In brief, for H264(AVC1) or other currently available encoding formats, we estimate an increase of 20/25% so a significant speedup. H265(HEVC) and AV1 will be (obviously) slower since they claim more to encode. However, with hardware acceleration (AMD cards will be implemented) you should have 100/1...
by Maggie
Wed Jan 15, 2020 12:08 pm
Forum: Announcements!
Topic: News....
Replies: 8
Views: 3411

News....

As some may already know, we are looking for a new team member. (hurray!) Today was The big meeting, the team planned the months to come. In very brief, Jacques will release a Downloader version end of this week with a new feature (subtitles!), and goes back on FFMPEG (64bit). Hoping we will find ou...
by Maggie
Wed Jan 15, 2020 11:53 am
Forum: ConvertXtoDVD 7
Topic: I can't adjust the vertical position of subtitles
Replies: 5
Views: 230

Re: I can't adjust the vertical position of subtitles

To be more specific,this option is only working for image-sort subtitles (ex: IDX)
by Maggie
Wed Jan 15, 2020 11:37 am
Forum: ConvertXtoDVD 7
Topic: Feature request
Replies: 6
Views: 392

Re: Feature request

We could try a TeamViewer see what's going on if my solutions aren't working :)
Let me know.
by Maggie
Wed Jan 15, 2020 11:36 am
Forum: ConvertXtoDVD 7
Topic: I can't adjust the vertical position of subtitles
Replies: 5
Views: 230

Re: I can't adjust the vertical position of subtitles

Hi,

Oh, ok I see now. You are right, after a few tests, it is not working.
I'll report it, for now, please use this tool (exactly same result, moving up or down subtitle).

Thanks a lot for your support!
Cheers,
by Maggie
Wed Jan 15, 2020 11:24 am
Forum: ConvertXtoDVD 7
Topic: browsing the net, multitasking while converting in CXD slow, is it normal?
Replies: 1
Views: 134

Re: browsing the net, multitasking while converting in CXD slow, is it normal?

Hi here, CPU/Disk getting to 100% is usually just the sign that your current activity is higher than your machine capacities. If you recently updated to Windows 10 with your i3, it might be the issue. You may want to check solutions online to improve your perf. (ex: https://fossbytes.com/how-to-fix-...
by Maggie
Wed Jan 15, 2020 8:57 am
Forum: VSO Downloader
Topic: What is VSO Eve for?
Replies: 3
Views: 208

Re: What is VSO Eve for?

Be curious! ;) In brief, drivers (EVE, WinPcap) became obsolete with the HTTPS. VSO Downloader is now using Proxy (able to decrypt HTTPS data), we had to quickly implement this third solution since it is the only one that doesn't need a massive amount of work from the team. We are not sure (yet) dri...
by Maggie
Tue Jan 14, 2020 11:39 am
Forum: Blu-ray Converter and DVD Converter
Topic: Ownership of output folders + Suggestion
Replies: 1
Views: 140

Re: Ownership of output folders + Suggestion

Hi there,
Could you check this part with our last version:
http://download.vso-software.fr/archive ... .0.100.exe
Thanks,
by Maggie
Tue Jan 14, 2020 11:36 am
Forum: VSO Downloader
Topic: What is VSO Eve for?
Replies: 3
Views: 208

Re: What is VSO Eve for?

Hi,

Thank you for your message.

It does not matter anymore and should disappear in future versions.
The default settings are the best!

Cheers,
by Maggie
Tue Jan 14, 2020 11:22 am
Forum: ConvertXtoDVD 7
Topic: Feature request
Replies: 6
Views: 392

Re: Feature request

Hi there,

Just tried it and I've got a window with File no found and you have to click on another one to replace (same folder, excepted location)
At the end, the template menu is there as saved.
Using the last version? Maybe a clean reinstall /reset to default settings?

Cheers,
by Maggie
Tue Jan 14, 2020 10:01 am
Forum: ConvertXtoDVD 7
Topic: .feature request
Replies: 2
Views: 135

Re: .feature request

Hello,

Thanks for pointing it out!
The bug has now been reported: https://bugs.vso-software.fr/view.php?id=13783
It will be corrected as soon as possible and we will let you know when it is solved.

Regards,