Search found 281 matches

by Maggie
Thu Jul 04, 2019 1:14 pm
Forum: ConvertXtoDVD 7
Topic: New Chapter/Episode Navigation
Replies: 1
Views: 367

Re: New Chapter/Episode Navigation

Hi,

Please send us a request feature using our support tool:
http://download.vso-software.fr/vsorep.exe
by Maggie
Thu Jul 04, 2019 1:13 pm
Forum: VSO Downloader
Topic: xfinity support
Replies: 1
Views: 342

Re: xfinity support

Hi,

Please send us a request feature using our support tool:
http://download.vso-software.fr/vsorep.exe
by Maggie
Thu Jul 04, 2019 1:10 pm
Forum: ConvertXtoVideo 2
Topic: Menu editor missing
Replies: 3
Views: 418

Re: Menu editor missing

Hi there,

Sorry for the delay, we're a bit busy lately.
Please see attached screenshots explaining how to find menu editing.
Check this out: http://www.vso-software.fr/guides/cxd/cxd-menus.php

Hope it helps!
by Maggie
Thu Jul 04, 2019 12:49 pm
Forum: ConvertXtoDVD 7
Topic: User Cancelled
Replies: 1
Views: 473

Re: User Cancelled

Hello, We are sorry for the delay in answering you. You might have already found a solution since then, but I copy the email you've received so it may help another user with the same issue. As a first step please follow the recommendations below: 1 ) Be sure you are converting in a quiet environment...
by Maggie
Thu Jul 04, 2019 12:39 pm
Forum: VSO Downloader
Topic: revoke function to move licence to different pc
Replies: 1
Views: 347

Re: revoke function to move licence to different pc

Hello,

Sorry for the delay, we've been a bit busy lately!
We have got issues with the revoke function, you're right!
Please contact vsorep@vsosoftware.fr and I'll directly revoke it for you.

Cheers!
by Maggie
Thu Jul 04, 2019 12:36 pm
Forum: ConvertXtoHD 3
Topic: Need help creating a specific Blu Ray Menu layout.
Replies: 1
Views: 327

Re: Need help creating a specific Blu Ray Menu layout.

Hi there, Sorry for the delay, our team has been busy last weeks! I'll try to answer to the most questions I can, or give you other thread which should help you out. 1 - 2 - 3 - Check this out: http://www.vso-software.fr/guides/cxd/cxd-menus.php. 4 - Of course, you can save it and add it to the defa...
by Maggie
Thu Jul 04, 2019 9:48 am
Forum: ConvertXtoDVD 6
Topic: ConvertxToDVD adding .m2v & .ac3 files
Replies: 1
Views: 834

Re: ConvertxToDVD adding .m2v & .ac3 files

Hi Iarry,

Have you tried to just drag&drop all the folders to ConvertXtoDVD?
It should be working. Tell me how it goes!

Cheers,
by Maggie
Wed Jul 03, 2019 8:34 am
Forum: VSO Downloader
Topic: Autodection Issue with Downloader : A solution
Replies: 3
Views: 823

Re: Autodection Issue with Downloader : A solution

We've just released a new beta version of VSO Downloader, please try it out:
http://download.vso-software.fr/archive ... 0.1.61.exe

Automatic & manual detection issues of the previous versions should have been resolved.

Cheers!
Maggie,
VSO Support
by Maggie
Wed Jul 03, 2019 6:53 am
Forum: ConvertXtoHD 3
Topic: new themes for HD3
Replies: 1
Views: 327

Re: new themes for HD3

Is there any file for downloading new themes for HD3 as there was for HD2? Swamp Daddy Hi Swamp Daddy! Recently, there were no creation of new themes for HD3... If possible, it may have some new this year! I can't promise anything, but we'll try to. Please note, you can build your own new themes cl...
by Maggie
Tue Jul 02, 2019 9:17 am
Forum: Blu-ray Converter and DVD Converter
Topic: DVD Converter - Conversion Quality keeps resetting
Replies: 1
Views: 402

Re: DVD Converter - Conversion Quality keeps resetting

Hello,

We'll try to sort this out together!

Could you please try the last beta version and tell me how it goes for this quality issue? Thanks! (with the cleaning options checked again)
http://download.vso-software.fr/archive ... 0.0.96.exe
by Maggie
Tue Jul 02, 2019 8:38 am
Forum: Blu-ray Converter and DVD Converter
Topic: Thanks for .95b
Replies: 1
Views: 393

Re: Thanks for .95b

Thanks for your support, @ira! ♡
by Maggie
Tue Jul 02, 2019 8:32 am
Forum: Sales and general questions
Topic: Status
Replies: 4
Views: 1880

Re: Status

[ By the way, nice to meet you, I am Maggie, brand-new employee as VSO Tech Support :wink: ]
by Maggie
Tue Jul 02, 2019 8:29 am
Forum: Sales and general questions
Topic: Status
Replies: 4
Views: 1880

Re: Status

Popping-up just to confirm... we are indeed still alive! 8) We apologize for keeping you waiting so long. VSO Software experienced some challenges, but we are now hard working to make up for lost time. Our priority-projects: 64bits versions with 4k, x265HEVC, UHD, better colour depth... Thanks for y...
by Maggie
Tue Jul 02, 2019 8:10 am
Forum: ConvertXtoDVD 7
Topic: Lifetime license
Replies: 5
Views: 471

Re: Lifetime license

Hi folks,

Yes, we are still alive!
We apologize for keeping you waiting so long.
VSO Software experienced some challenges, but we are now back in the game. :wink:

Our priority-projects: 64bits versions with 4k, x265HEVC, UHD, better colour depth...

Thanks for your support ♡
by Maggie
Tue Jul 02, 2019 8:00 am
Forum: ConvertXtoHD 3
Topic: Weird Blu Ray authoring problem
Replies: 1
Views: 287

Re: Weird Blu Ray authoring problem

Hi there,

Could you please run/fill/send this up?
http://www.vso-software.fr/download_pro ... uct=vsorep
by Maggie
Mon Jul 01, 2019 11:20 am
Forum: ConvertXtoDVD 7
Topic: VSO Support
Replies: 8
Views: 545

Re: VSO Support

Hi folks, Nice to meet you! ...for the ones I haven't been speaking already :wink: I am Maggie, brand-new support team of VSO Software. Claire, Cédric and Felicia aren't among us any more. They ventured off into new horizons... We're sorry for keeping you waiting, guys. We had some difficult times b...
by Maggie
Fri Jun 28, 2019 1:47 pm
Forum: ConvertXtoVideo 2
Topic: Need feedbacks from new Video Converter feature...
Replies: 31
Views: 9338

Re: Need feedbacks from new Video Converter feature...

When creating a second copy of a DVD from a saved location, please ask for the number of copies to create. I often have to make 10 copies of a DVD I created and it's not at all very friendly the way it works now. I'd like to say 10 and just insert a new disk when the last one was created without al...
by Maggie
Fri Jun 28, 2019 1:39 pm
Forum: ConvertXtoVideo 2
Topic: Need feedbacks from new Video Converter feature...
Replies: 31
Views: 9338

Re: Need feedbacks from new Video Converter feature...

efficientforce wrote:the choice of captured vide destination (other than default vso capture that is in the root disk and coul fill it up real soon)
Hi,

I am not sure of what you're exactly asking for but I've just take to screenshot of "folder" customizations:
Hope it helps!

Cheers,
by Maggie
Fri Jun 28, 2019 1:31 pm
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 288
Views: 63266

Re: CXD latest beta version 7.0.0.66

Hi guys,

This colourful bug has been listed now: http://bugs.vso-software.fr/view.php?id=13678

Thanks for pointing this out!
Cheers,
by Maggie
Fri Jun 28, 2019 1:28 pm
Forum: ConvertXtoDVD 7
Topic: Link to .66 is "404 Not Found"
Replies: 5
Views: 349

Re: Link to .66 is "404 Not Found"

Thanks to you Coral! :wink: