Search found 261 matches

by Maggie
Wed Feb 05, 2020 1:28 pm
Forum: ConvertXtoHD 3
Topic: Conversion Error - Grimm S3E2
Replies: 2
Views: 281

Re: Conversion Error - Grimm S3E2

Have answered you by email
by Maggie
Wed Feb 05, 2020 12:28 pm
Forum: ConvertXtoDVD 7
Topic: Log shows critical info
Replies: 10
Views: 566

Re: Log shows critical info

Thanks for the update, always useful!
by Maggie
Wed Feb 05, 2020 12:20 pm
Forum: ConvertXtoDVD 7
Topic: 7.0.0.69 Not Working at All
Replies: 6
Views: 349

Re: 7.0.0.69 Not Working at All

We are very sorry to hear that!
If at some point you want to solve this issue, we remain available. Feel free to contact support@vsosoftware.fr
(ConvertXtoDVD 7.0.0.69 is working fine for the majority of our customer according to the feedback we are receiving ;) )

Have a lovely day,
Maggie
by Maggie
Wed Feb 05, 2020 11:35 am
Forum: Announcements!
Topic: News....
Replies: 8
Views: 3034

Re: News....

2 final candidates, decision should be on Friday :mrgreen:
by Maggie
Fri Jan 31, 2020 2:15 pm
Forum: VSO Downloader
Topic: Accelerator deactivate?
Replies: 1
Views: 228

Re: Accelerator deactivate?

Thanks Cougar_II, always a great idea to check update first!

Have you tried a clean reinstall regarding the acceleration issue?
http://download.vso-software.fr/archive ... 1.0.66.exe
Please check all three cleaning options. (see attached screenshot)

Cheers,
by Maggie
Fri Jan 31, 2020 2:14 pm
Forum: ConvertXtoDVD 7
Topic: 7.0.0.69 Not Working at All
Replies: 6
Views: 349

Re: 7.0.0.69 Not Working at All

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.69.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,
by Maggie
Fri Jan 31, 2020 2:12 pm
Forum: ConvertXtoHD 3
Topic: Trouble with creating BD50 - Blank screen
Replies: 2
Views: 462

Re: Trouble with creating BD50 - Blank screen

Hello,

We'll sort this out together!

Please run, fill and send this out: http://www.vso-software.fr/download_pro ... uct=vsorep

Regards,
by Maggie
Tue Jan 28, 2020 11:23 am
Forum: VSO Downloader
Topic: Youtube Error
Replies: 6
Views: 157

Re: Youtube Error

Thanks! ;)
That feature should be implemented on the new interface.
by Maggie
Mon Jan 27, 2020 12:39 pm
Forum: PhotoDVD
Topic: Another DVD burn problem
Replies: 1
Views: 61

Re: Another DVD burn problem

Could you please try with another burner (external or different machine) ?
Cheers,
by Maggie
Mon Jan 27, 2020 12:37 pm
Forum: ConvertXtoHD 3
Topic: Please help Bluray crash to main menu
Replies: 2
Views: 83

Re: Please help Bluray crash to main menu

Thanks for the solution!
Will help if somebody suffers from the same issue.

Cheers,
by Maggie
Mon Jan 27, 2020 12:09 pm
Forum: ConvertXtoDVD 7
Topic: Disc won't burn...
Replies: 1
Views: 92

Re: Disc won't burn...

Hi there, Is it only happening with one movie? Could you please try with: -another file -another disk -another burner (external or different machine) You could also try a clean/fresh install of our last version: http://download.vso-software.fr/archives/cxd/v7/vso_convertxtodvd_setup_7.0.0.69.exe Ple...
by Maggie
Mon Jan 27, 2020 9:36 am
Forum: ConvertXtoVideo 2
Topic: Forced Subtitles in Blu-Ray 1080p format?
Replies: 1
Views: 219

Re: Forced Subtitles in Blu-Ray 1080p format?

See attached screenshot
by Maggie
Mon Jan 27, 2020 9:33 am
Forum: VSO Downloader
Topic: Youtube Error
Replies: 6
Views: 157

Re: Youtube Error

Solved!
Please update the engine motor. (Help>check updates)
by Maggie
Fri Jan 24, 2020 1:19 pm
Forum: ConvertXtoDVD 7
Topic: Feature request Episode limitation
Replies: 6
Views: 322

Re: Feature request Episode limitation

Hi there,
Please check the post from Jacques on this thread, you got all the info you need!
viewtopic.php?f=53&t=20693&p=103635#p103635

Cheers,
by Maggie
Fri Jan 24, 2020 1:16 pm
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 288
Views: 61368

Re: CXD - Latest beta - 7.0.0.67 released!

@snowapple
Could you please send us a subtitle file (Japanese, not working) via support@vsosoftware.fr?
Cheers,
by Maggie
Fri Jan 24, 2020 1:15 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.67 released!
Replies: 16
Views: 1963

Re: Downloader - Latest Beta - 5.1.0.66 released!

I renamed the bug, you are right. Clearer like that!
by Maggie
Thu Jan 23, 2020 4:18 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.67 released!
Replies: 16
Views: 1963

Re: Downloader - Latest Beta - 5.1.0.66 released!

Hi there, This bug has already been reported: https://bugs.vso-software.fr/view.php?id=13687. It is happening with all our apps. Since we are working on the new interfaces, it won't be solved soon but we are doing our best :) Thanks for your patience and support! Thanks Cougar_II for your help/suppo...
by Maggie
Wed Jan 22, 2020 4:39 pm
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.1.1.67 released!
Replies: 16
Views: 1963

Re: Downloader - Latest Beta - 5.1.0.66 released!

:!: New beta version released!
by Maggie
Wed Jan 22, 2020 2:41 pm
Forum: VSO Downloader
Topic: Downloader issues when using my VPN
Replies: 6
Views: 153

Re: Downloader issues when using my VPN

That's a good news! ;)
I've seen your email about the logs, I'll answer asap.
Thanks for your multiple efforts, without them, we would not have been able to solve that! haha

Cheers,
by Maggie
Wed Jan 22, 2020 2:31 pm
Forum: Blu-ray Converter and DVD Converter
Topic: Saving current project as a file [Feature Request]
Replies: 1
Views: 218

Re: Saving current project as a file [Feature Request]

Hello,

Thanks for the report.
We should release a big update of ConvertXtoVideo with BluRay Converter and DVD Converter included in.
The option will be available on the big new Converter.

Regards,