VSO Software Forum

Hi there, I understand your frustration :oops: We'll sort it out and solve it. I did a few tries but I don't use Downloader as much as you do... Could you try a clean install of the last version? (checking the three cleaning boxes) http://download.vso-software.fr/archives/downloader/v5/vso_downloade...

mmmmh... That's odd!
Cannot reproduce at all.
Could you try to reset all your settings to default?
To try with another menu (a VSO one)?
What's happening? Let me know.

Cheers,

Hi there,

Could you please send a screenshot explaining what feature would you like to see exactly?
Thanks a lot!

Cheers,

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.69.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

VSO Support team

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.69.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

VSO Support team

(please remind us the issue in the ticket!)

Hello,
We have developed a new tool for users to upload huge files! It's still in beta mode & needs a bit of work but...
http://www.vso-software.fr/download_pro ... uct=vsorep
Regards,

Hi Bertoss, The source file would be useful. Claire isn't here anymore. The current team doesn't recall your issue but if Claire didn't solve it directly it's likely to mean that the issue is only happening for a few users. Our dev team is updating our FFMPEG library at the moment, it should be a so...

Please note the Support Center is available on the Help menu. (see 3.0.0.71 - http://download.vso-software.fr/archive ... 0.0.71.exe)

Hi minhcute!

Same as the 2 other bugs, please send me source file! (you can put all the files for the two reports in one ticket)
http://www.vso-software.fr/download_pro ... uct=vsorep

Cheers,

Pas de soucis ! Je suis là pour ça
Bonne journée à vous,

I finally get some time to investigate! Sorry for the delay minhcute

Please send me the subtitle track / source files here:
http://www.vso-software.fr/download_pro ... uct=vsorep

Hello,

Could you try the last beta?
It is working for me.

http://download.vso-software.fr/archive ... 0.0.99.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Hi there, I know Coral... We are sorry for that. Menu editor was completely designed by Felicia, it is complex for Jacques to take over this part. He is not familiar with the code. It demands too much time, and we will only do shorty corrections until 64bit. Hi Dave, nice to meet you :) This bug has...

Thanks for pointing it out!
The bug has now been reported: https://bugs.vso-software.fr/view.php?id=13799
It will be corrected as soon as possible and we will let you know when it is solved.

Bonjour Christophe,
Je viens de vous envoyer un email avec toutes les infos nécessaires
Vérifiez votre spam box si jamais.
A bientôt,

New beta version released!

New beta version released!

New beta version released!

New beta version released!