VSO Software Forum

Hello,

VSO Downloader can do this for you.

You can paste the video link into downloader or use Radar Mode, activate it and start playing the video…

Hello, I am an end user and do not work for VSO. But here is what I personally know and what I have asked in the past.... In the future, VSO will update Downloader to have more convertion options and audio selectors. I have the same issue, file ends up with AV1 and OPUS Audio, and playing those vide...

robertg_s wrote: ↑Sat Mar 23, 2024 5:30 pm Boy do I look foolish now! It turns out the problem was just some bad DVDs.

Hello,
Curious, what media did you try now that works now ?

Hi, I think it's when a video has already compliant video streams, no need to encode it again, it will end up DVD compliant video again, so just copy the stream. I never saw it, used it so hard to test and comment for me :) Katia has opened an official VSO Bug, so it will be looked into when they ge...

Hi, This is weird for sure :) We do not have lots of info also, but here is my 2 cents opinion.... Always buy Taiyo Yuden (TY-02, TY-03) or Verbatim medias ( AZO Dye) Those are the best and will probably solve most if not all burning issues you could ever have... https://www.digitalfaq.com/reviews/d...

Hello, All is fine for me, I assume there was a few exceptions on specific videos/files which after conversion something went wrong ? There was not a lot of details so hard to comment on the above posts. If you have specific issues with specific youtube links - videos , let us know here, we can open...

Hello everyone, I have not heard back from VSO on this issue ! Have you upgraded to v1.0.0. 57 ? Did it work without issues ? Ohhh you HAD issues ? I wish to get some statistics for VSO. I had issues on 2 machines so to resolve this issue, I uninstalled VSO UHD, rebooted, manually removed the UHDCon...

Hi, If someone had the issues I had, upgrade failed in the middle, and they are not good with computers, it would probably mess up their installation. It failed me on 2 computers :( I am very happy the upgrade worked for you… All the details are in the bug report: https://bugs.vso-software.fr/view.p...

Hello,

Please I suggest NOT to upgrade to v1.0.0.57 until VSO checks something !!!

A bug report was sent to VSO, let's see what they say !

Upgrade failed on 2 machines and full installer failed, I do not want you to have issues ....

Enjoy v1.0.0.56 for now
My 2 cents...

Hello, I came across this site, and it has all sorts of video test files... https://www.demolandia.net/4k-video-test.html I will use to test UHD Converter ;) I assume they will ALL work, as they are probably all properly following all standards. It's the odd badly encoded files we need to find to he...

I searched online to find the source file, but didn’t find it, so yes please upload it to VSO please …

Merci, Thank you Jacques for your time …

Good morning, Can you send this file to VSO ? Send us to check the video file which fails, you can use our platform: https://upload.vso-software.fr Username: VSO_users Password: VSO_users I will advise Katia about your post … You loaded this file, then tried to convert using which profile ? More Com...

Hi,

I am running Windows 11 in a Virtual Machine, and I am having ZERO issues...

I wonder if the issue would be with your Screen Resolution, Video Drivers, Video Card Settings...

Let's see what VSO can suggest...

Hello,

I have opened an official bug report with VSO for you --> https://bugs.vso-software.fr/view.php?id=14340

Let's see what Katia from Tech Support says and or if the developer Jacques will answer himself.

I found Jacques’ explanation ! On my TEST PC #2 anything I did didn't seem to keep my setting.... Settings has been fully redesigned to be 100% portable, asynchronous, automatically saved as they are changed but without causing too much system load. this mean that there is a polling to write modifie...

Ah yes, I forgot to talk about this with you ;) Try this. Start application Do your changes Hit apply Save Close the application See if your changes are saved… Jacques was explaining to me how settings are stored, all defaults in the registry, only the changes are stored to config file. Using the ab...

VSO ConvertXtoDVD Install Options.jpg Hello, This is what *I* would personally try... 1) Download the latest version --> http://download.vso-software.fr/archives/cxd/v7/vso_convertxtodvd_setup_7.0.0.83.exe 2) When you install it, select all boxes (See image) [Delete Registry Base] --> This will rem...

Comments from Jacques (VSO Developer) on the bug site ! A new version should be released soon but to only change what is in bold below… Encoding API has been updated to Version 12.1, however there is a fallback to all the previous API up to the version 8.1 which make the HW encoding compatible for ...

Hello everyone ! We are January 24th, 2024 and this is the 1st post of 2024 on the forum :P Might as well be me LOL ! 190+ people has seen this post, and no one has posted (yet)... Did you download VSO UHD ? Did you try it ? What do you like, what do you hate ? VSO does listen to their users (I know...