Search found 13 matches

by alexia
Wed May 24, 2023 7:35 am
Forum: VSO Downloader
Topic: VSO Downloader changes Internet settings
Replies: 4
Views: 1717

Re: VSO Downloader changes Internet settings

RADAR mode helps our users to find automatically video on their web page during their search. Here is a tuto : https://www.vso-software.fr/guides/downloader/6/downloader6-complete_guide.php And a video : https://www.youtube.com/watch?v=NlHsimai6qA To deactivate RADAR mode click on the manual mode (t...
by alexia
Tue May 09, 2023 7:47 am
Forum: ConvertXtoHD 3
Topic: Stops working after conversion complete
Replies: 6
Views: 11377

Re: Stops working after conversion complete

Hello :)

Please open HELP menu and VSO Support Center, so I can have your logs.
Don't forget to explain in the contact form your problem, I will check your problem :idea:
by alexia
Fri Jan 06, 2023 1:35 pm
Forum: Announcements!
Topic: New Website design
Replies: 0
Views: 3876

New Website design

Hello VSO Fan,😇 It's been a little over a year that we have been working on a secret project, redesigning our site... 👀 And finally! Here we are, it is available on the vast majority of screens! And yes a responsive site so you can take us everywhere with you ;) Some translations have not yet been c...
by alexia
Fri Nov 04, 2022 9:19 am
Forum: VSO Downloader
Topic: Video not downloading
Replies: 16
Views: 5260

Re: Video not downloading

I offer you a TeamViewer, contact us at support@vsosoftware.fr so that we can send you the link to solve this problem :wink:
by alexia
Thu Nov 03, 2022 8:44 am
Forum: VSO Downloader
Topic: Video not downloading
Replies: 16
Views: 5260

Re: Video not downloading

It works only with radar in this case because Youtube needs a Sign In to validate your age

"vso asks for youtube login credentials, entered these, but file does not download." This work to Vimeo videos :wink:
by alexia
Wed Nov 02, 2022 10:48 am
Forum: VSO Downloader
Topic: Video not downloading
Replies: 16
Views: 5260

Re: Video not downloading

Yes, just log on to youtube, afterward try to use radar mode
by alexia
Wed Nov 02, 2022 8:38 am
Forum: VSO Downloader
Topic: Video not downloading
Replies: 16
Views: 5260

Re: Video not downloading

I tried in radar mode BUT with my youtube account activated on the page of my browser and I was able to download the video :wink:
by alexia
Wed Oct 05, 2022 8:06 am
Forum: ConvertXtoDVD 7
Topic: Need Help
Replies: 4
Views: 2116

Re: Need Help

we need a sample file to reproduce...

Please provide one
You can use our Filegator to upload the file: https://upload.vso-software.fr/ :idea:

Username: VSO_users
Password: VSO_users
by alexia
Mon Sep 19, 2022 12:34 pm
Forum: ConvertXtoDVD 7
Topic: CXD 7.0.0.73 beta updates to "new" version 7.0.069?
Replies: 2
Views: 1849

Re: CXD 7.0.0.73 beta updates to "new" version 7.0.069?

Hello :D

Yes, it's normal,
Version 7.0.0.73 is an internal Beta to test in our service we made a regression to version 7.0.0.069 because several problems had been encountered when it was not present in the previous version.

Have a beautiful Day! 8)
by alexia
Mon Sep 12, 2022 8:31 am
Forum: ConvertXtoDVD 7
Topic: Update on a new version?
Replies: 5
Views: 2577

Re: Update on a new version?

Yes, I will send here a link when the update comes :)
by alexia
Tue Aug 23, 2022 8:28 am
Forum: ConvertXtoVideo 2
Topic: 2.00102 bugs
Replies: 2
Views: 2196

Re: 2.00102 bugs

Hello, :mrgreen: Thank you for the feedback, I will inform our developers. For the second point (subtitles), one of our developers check this and indeed this problem has been encountered since the last release, try to upgrade to the later version to fix this (if you are still having problems, do not...
by alexia
Mon Aug 22, 2022 2:49 pm
Forum: ConvertXtoHD 3
Topic: Need help
Replies: 1
Views: 1670

Re: Need help

Hello, I need more information to help you. Like your video, How do you play your video? Did you use ISO or a special format? What kind of burner do you use? AND for more help please use our tool VSO Support center in our software, it's very easy, you can find it here : HELP.PNG We can help faster :...
by alexia
Mon Aug 22, 2022 2:18 pm
Forum: ConvertXtoDVD 7
Topic: Update on a new version?
Replies: 5
Views: 2577

Re: Update on a new version?

Hello :mrgreen: They were just technical releases of the build done a long time ago that was "internal" (non-public) state and that we upgraded to Beta which made them public. We've re-signed the executables and installer as they were signed with a key that expired today, but we haven't do...