Search found 356 matches

by Maggie
Tue Oct 27, 2020 10:51 am
Forum: VSO Downloader
Topic: About possibility to download .m3u8 format streaming videos
Replies: 10
Views: 4569

Re: About possibility to download .m3u8 format streaming videos

Hi guys,

Just asked our dev, and our next version (we are working on!) will support way better DLHLS (dash, m3u8)!

Cheers,
by Maggie
Tue Oct 20, 2020 11:05 am
Forum: VSO Downloader
Topic: VSO & 3G Modem HSDPA
Replies: 0
Views: 1087

Re: VSO & 3G Modem HSDPA

Hi there,

Try to reinstall: http://download.vso-software.fr/archive ... 1.1.71.exe
Check EVE driver (screenshot). Retry (you can doble check on the Settings EVE is selected).

Regards,
by Maggie
Mon Oct 19, 2020 12:44 pm
Forum: ConvertXtoVideo 2
Topic: Current bugs 2.00100
Replies: 1
Views: 2295

Re: Current bugs 2.00100

Hi there,
Thank you so much for this post!!
You won't imagine how much you makes it easier for us (clear & brief description, step by step)

Bugs will be tested and reported asap.
Cheers,
by Maggie
Wed Oct 14, 2020 11:36 am
Forum: ConvertXtoDVD 7
Topic: Freezing when trying to add file
Replies: 2
Views: 2140

Re: Freezing when trying to add file

Hello,

Could you try a clean/fresh install of our last version:
http://download.vso-software.fr/archive ... 0.0.73.exe
Please check all three cleaning options. (see attached screenshot)
Tell me how it goes!

Regards,

Maggie,
VSO Support team
by Maggie
Fri Oct 09, 2020 1:29 pm
Forum: VSO Downloader
Topic: VSO Update Recommendations
Replies: 2
Views: 1898

Re: VSO Update Recommendations

Thanks a lot for this message! Per points, short sentences, that's perfect :) We are working on the brand new Downloader (from scratch to avoid all the small bug we had, with a new User Interface), so this is really important for us. If others want to add some points (same format please, so it's eas...
by Maggie
Fri Oct 09, 2020 9:26 am
Forum: VSO Downloader
Topic: Help with livestream download - time limit
Replies: 3
Views: 1866

Re: Help with livestream download - time limit

The live you tried to download and that stopped at 4h39
by Maggie
Thu Oct 08, 2020 8:36 am
Forum: VSO Downloader
Topic: Help with livestream download - time limit
Replies: 3
Views: 1866

Re: Help with livestream download - time limit

Hi there,
Could you please provide the link?
Regards,
by Maggie
Mon Oct 05, 2020 2:53 pm
Forum: ConvertXtoHD 3
Topic: Subtitles hanging so skipping some if they are rapid.
Replies: 1
Views: 2474

Re: Subtitles hanging so skipping some if they are rapid.

Could you please send me a video capture of the issue?
Regards,
by Maggie
Mon Oct 05, 2020 2:49 pm
Forum: ConvertXtoHD 3
Topic: Feature Request: Set subtitle color with RGB values
Replies: 2
Views: 22643

Re: Feature Request: Set subtitle color with RGB values

Hi there,
The feature is already there (even if, I have to admit, not really easy to find)
(see attached)
Cheers,
by Maggie
Mon Oct 05, 2020 2:43 pm
Forum: ConvertXtoHD 3
Topic: FEATURE REQUEST : Popup Menu!!
Replies: 1
Views: 2230

Re: FEATURE REQUEST : Popup Menu!!

Hello,

Thanks for pointing it out!
The bug has now been reported: https://bugs.vso-software.fr/view.php?id=13684
It will be corrected as soon as possible and we will let you know when it is solved.

Regards,

Maggie,
VSO Support Team
by Maggie
Mon Oct 05, 2020 2:36 pm
Forum: VSO Downloader
Topic: Help! VSO Downloader Crashing!
Replies: 2
Views: 2818

Re: Help! VSO Downloader Crashing!

Hello,

We'll sort this out together!

Please run, fill and send this out: http://www.vso-software.fr/download_pro ... uct=vsorep

Regards,

Maggie,
VSO Support Team
by Maggie
Mon Oct 05, 2020 2:31 pm
Forum: VSO Media Player
Topic: What are some good alternative to VLC media player?
Replies: 1
Views: 4727

Re: What are some good alternative to VLC media player?

What are the origins of your files?
(we'll launch a new version of VMP soon...)
by Maggie
Mon Oct 05, 2020 11:50 am
Forum: VSO Media Player
Topic: Playing .iso files with chapter markers
Replies: 1
Views: 2466

Re: Playing .iso files with chapter markers

Hello,

Thanks for your message!

Currently, we are a very small team and we don't have time (yet!) to updating VSO Media Player, which is not our priority.
We are very sorry for the inconvenience, and we can promise you that we will work on it as soon as possible.

Regards,

Maggie,
VSO Support team
by Maggie
Mon Sep 14, 2020 9:58 am
Forum: ConvertXtoDVD 7
Topic: Cvodvd manual
Replies: 4
Views: 2749

Re: Cvodvd manual

http://www.vso-software.fr/upload/guide ... _guide.pdf

No new guide for V7. Will be a new one for v8
by Maggie
Wed Sep 09, 2020 12:54 pm
Forum: ConvertXtoHD 3
Topic: Menu creation question
Replies: 4
Views: 3161

Re: Menu creation question

Hello,
Did you try to create your own menu template? :)
by Maggie
Mon Sep 07, 2020 9:01 am
Forum: ConvertXtoDVD 7
Topic: Activation code invalid
Replies: 3
Views: 2907

Re: Activation code invalid

Hello, Thanks for your message. Tonight our robot was down and didn't forward the new licenses to our database. We are very sorry for the inconvenience. Please retry your key on the computer again, it should work now :) Let me know if it doesn't. We'll plan a remote control session as soon as possib...
by Maggie
Thu Sep 03, 2020 2:03 pm
Forum: ConvertXtoDVD 7
Topic: Subtitle help
Replies: 25
Views: 6635

Re: Subtitle help

Thank you so much for your patience explaining this matter to us, Vijay! We finally spotted the issue and you were right we need the Tamil language decoder page to display this correctly. I've added the bug: https://bugs.vso-software.fr/view.php?id=13910 We'll sort it out as soon as possible! (you'l...
by Maggie
Wed Sep 02, 2020 3:21 pm
Forum: ConvertXtoDVD 7
Topic: Subtitle help
Replies: 25
Views: 6635

Re: Subtitle help

That's not a really good sign :/
Could you please try with other video with tamil sub? (other subs)
by Maggie
Wed Sep 02, 2020 2:27 pm
Forum: ConvertXtoDVD 7
Topic: Subtitle help
Replies: 25
Views: 6635

Re: Subtitle help

Sum up:

Good : original file with ALL players
Bad : CXtoDVD preview + after conversion with ALL players

Correct?
by Maggie
Wed Sep 02, 2020 9:04 am
Forum: ConvertXtoDVD 7
Topic: Subtitle help
Replies: 25
Views: 6635

Re: Subtitle help

Ok, thanks for all the info!
Just to be sure I understand, the result after conversion is correct with some players (MX...) ?