Search found 22 matches

by Jacques (VSO)
Thu May 07, 2020 12:27 pm
Forum: ConvertXtoHD 3
Topic: 2 NVIDIA Graphic Cards
Replies: 14
Views: 2543

Re: 2 NVIDIA Graphic Cards

I am sincerely sorry. Maggie will contact you privately to solve the issue of the unnecessary purchase . We have in the needle a new release of ConvertX to be released in the next few days for which we have solved some weird memory issues and some problems with SSA subtitles. I'll be released in Bet...
by Jacques (VSO)
Wed May 06, 2020 4:40 pm
Forum: ConvertXtoHD 3
Topic: 2 NVIDIA Graphic Cards
Replies: 14
Views: 2543

Re: 2 NVIDIA Graphic Cards

Hello, sorry for the late technical answer, but this deserve a bit of explanation. It's long but at the end there is a TL-DR; version First of all, hardware decoding and encoding are completely independant in the source code, and they don't operate in the same way. For the hardware decoding, it's do...
by Jacques (VSO)
Wed May 06, 2020 3:40 pm
Forum: ConvertXtoDVD 7
Topic: Wrong Character Conversion
Replies: 5
Views: 509

Re: Wrong Character Conversion

If the SRT (or in fact any text-based subtitle files) is specifically converted to UTF-8 format (unicode), then it'll work as UTF-8 is the default code page. But if the subtitle file isn't unicode, then it may be incorrectly rendered, in that case, it must be set specifically in the subtitle setting...
by Jacques (VSO)
Wed Oct 02, 2019 4:46 pm
Forum: ConvertXtoHD 3
Topic: ConvertXtoHD : the maximum number of inserted videos ?
Replies: 16
Views: 2088

Re: ConvertXtoHD : the maximum number of inserted videos ?

First of all, there is a limit for the number of video : 99 It comes from the DVD specification that support only 99 distinct video title. Blu-Ray specs don't have this hard limitation, however many Blu-ray players have only 2 digits to display the title number, and from our tests a long time ago we...
by Jacques (VSO)
Fri May 24, 2019 2:46 pm
Forum: VSO Downloader
Topic: Autodection Issue with Downloader : A solution
Replies: 3
Views: 1242

Autodection Issue with Downloader : A solution

NOTE: This information is obsolete but kept for reference. Download VSO Downloader 5.0.1.61 or above to have it solved. TL-DR; If Autodection don't work with latest Downloader, it'll work with Downloader version is 5.0.1.56 as of today. Download it from here Now, the long and boring explanations. We...
by Jacques (VSO)
Tue May 07, 2019 11:32 am
Forum: VSO Downloader
Topic: SSL support in VSOD 5.0.1.58 Beta
Replies: 8
Views: 1349

Re: SSL support in VSOD 5.0.1.58 Beta

Hello Samuel, The issue is related to SSL support in firefox. We have a potential fix however I'd like to work with you to verify if this fix is OK. I'll contact you on your email, and if it's working we will release a next build. It the meantime it's been added to the bug list: http://bugs.vso-soft...
by Jacques (VSO)
Tue Jan 22, 2019 1:58 pm
Forum: ConvertXtoDVD 7
Topic: This Key is Used on too many computers
Replies: 8
Views: 1447

Re: This Key is Used on too many computers

hello, we've been unable to find your email in the user DB, so you are probably registered to another email address. I encourage you to submit a support request so we can analyse your situation. http://www.vso-software.fr/support.php don't forget to give us your registration email or your unlock key...
by Jacques (VSO)
Tue Nov 27, 2018 9:10 am
Forum: ConvertXtoDVD 7
Topic: "Working folder not accessible"
Replies: 21
Views: 2786

Re: "Working folder not accessible"

Hello, after some check the problem comes from the use of the root of a drive (i.e C:\ or I:\) as a working folder. It's not coherently handled in ConvertX. For instance it's allowed to set a drive's root as working folder in the settings, but it's rejected after in the write access checks. So I've ...
by Jacques (VSO)
Thu Oct 11, 2018 9:07 am
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 288
Views: 73669

Re: CXD latest beta version 7.0.0.64

No thumbnalis on the final output of DVD.and taking two hours in rendering menu. The "2 hours rendering menu" and empty thumbnail issue are related to the same problem: ConvertX fail to seek in the source in the appropriate time. It is very hard to seek accurately in a source file, especially if th...
by Jacques (VSO)
Wed Oct 10, 2018 8:33 pm
Forum: ConvertXtoDVD 7
Topic: key used on to many computers
Replies: 12
Views: 1357

Re: key used on to many computers

Hello Soxa, we have your support request, but we are a little bit late on the answer now. It should be dealt with not later than tomorrow. Sorry for the delay. I take the opportunity to tell that the revocation mechansm has been made more user friendly. * The same computer can be re-authorized immed...
by Jacques (VSO)
Fri Sep 14, 2018 8:07 am
Forum: ConvertXtoDVD 7
Topic: CXD - Latest beta - 7.0.0.67 released!
Replies: 288
Views: 73669

Re: CXD latest beta version 7.0.0.62

Hi guys. We are aware of the setting reset issue, unfortunately the bug really caused an override of the saved settings (so they are really lost).
We're going to make a bugfix release probably today.
by Jacques (VSO)
Thu Mar 29, 2018 11:14 am
Forum: VSO Downloader
Topic: Downloader - Latest Beta - 5.0.1.62 released!
Replies: 15
Views: 10067

Downloader - Latest Beta - 5.0.1.62 released!

Please note: Due to its inherent nature and the fact that websites providing video are constantly changing, Downloader needs to be updated very often. Click here to Download latest beta version 5.0.1.62 Release notes: Small bugs corrected, brand-new VSO Reporting Tool Changes log 5.0.1.62 Released 2...
by Jacques (VSO)
Tue Jan 30, 2018 2:28 pm
Forum: VSO Downloader
Topic: Firefox HTTPS support no longer work - a solution
Replies: 0
Views: 3095

Firefox HTTPS support no longer work - a solution

NOTE: Firefox support has been improved since V 5.0.1.60. This procedure should not be necessary for version >= 5.0.1.60 To work with HTTPS web sites, VSO Downloader must act as a "Certification Authority" (CA) for your web browser. The installation of VSO Downloader usually deal with all the burden...
by Jacques (VSO)
Fri Oct 13, 2017 5:45 pm
Forum: VSO Downloader
Topic: Downloader Beta 5.1.0.52 released
Replies: 0
Views: 2140

Downloader Beta 5.1.0.52 released

The following issues have been addressed 0011356 : [Bug] files downloaded but not playable, not correctly merged (dash+webm) 0013276 : [Bug] Incomplete video downloaded - first seconds missing 0013362 : [Bug] first 4-5 seconds of videos not downloading 0013416 : [Feature Request] german TV station W...
by Jacques (VSO)
Wed Oct 04, 2017 3:39 pm
Forum: VSO Downloader
Topic: Downloader Beta 5.1.0.50 released
Replies: 0
Views: 1906

Downloader Beta 5.1.0.50 released

This version Fixes issue with some sites such as dailymotion, which led to "Download Error" failure

Here is the download link: http://download.vso-software.fr/archive ... 0.1.50.exe
by Jacques (VSO)
Wed Aug 02, 2017 5:03 pm
Forum: VSO Downloader
Topic: Downloader beta 5.0.1.47 released
Replies: 0
Views: 3328

Downloader beta 5.0.1.47 released

Downloader beta 5.0.1.47 http://download.vso-software.fr/archives/downloader/v5/vso_downloader_setup_5.0.1.47.exe Fix HTTPS/SSL support in Chromium based browsers (Chrome, Vivaldi, Opera, Yandex, ...) 0012935: [Feature Request] support latest version of Chrome, i.e. fixes problem "Your connection is...
by Jacques (VSO)
Mon Aug 26, 2013 8:31 pm
Forum: ConvertXtoVideo 2
Topic: Beta 30 Link Not Working
Replies: 1
Views: 2740

Re: Beta 30 Link Not Working

Hello, Sorry for this.

We are currently working on the web site to improve your browsing experience, and unfortunately this may cause such glitches in the next few days.

The link should work now.
by Jacques (VSO)
Thu Dec 04, 2008 8:38 pm
Forum: FR - ConvertXToDVD/ConvertXtoHD
Topic: Problème "OUT OF MEMORY"
Replies: 46
Views: 8708

Bonsoir, après étude du fichier provoquant l'explosion mémoire, il s'agit en fait d'une piste DTS-HD en 5.1, qui n'est normalement pas supportée par le standard DVD (une taille de trame non standard). La toute prochaine version de ConvertX corrigera ce problème (entre autre). Nous sommes actuellemen...
by Jacques (VSO)
Wed Dec 03, 2008 10:05 pm
Forum: FR - ConvertXToDVD/ConvertXtoHD
Topic: Problème "OUT OF MEMORY"
Replies: 46
Views: 8708

Bonjour, le problème de l'encodage en DTS est que le support de ce format comme sortie audio augmenterai très sensiblement le prix de ConvertX. Les concurrents, et surtout Freeware appeleront ça DCA pour ne pas l'appeler DTS, et surtout n'attireront pas (trop) l'attention de la société qui détient l...
by Jacques (VSO)
Mon Mar 17, 2008 3:40 pm
Forum: CopyTo - CopyToDVD
Topic: CopyToDVD: Is it dead or alive?
Replies: 5
Views: 2349

CopyToDVD is definitively NOT dead. We have been focused on ConvertX recently, V3 was a huge amount of work that leeched most of our time. That's why we had to delay a little bit some work on CopyToDVD. Now, we have hired a new developper that will reinforce the team around CopyToDVD, and we work no...