Error Converting AVI File - Not Supported Format

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Error Converting AVI File - Not Supported Format

Postby scottybabe » Sat Dec 01, 2007 8:48 am

Hi

I've been using ConvertXtoDVD for a while and only recently started getting a problem with one set of files where I get the message "File xxx.avi is unsupported or not A/V file".

I've read the other posts with a similar problem but none seem to solve the problem I have.

The details of the files causing the problems are:

N:\BBC Documentaries\The Genius of Photography\The Genius Of Photography Ep01.avi

File : 664 MB (664 MB), duration: 0:59:12, type: AVI, 1 audio stream(s), quality: 71 %
Video : 597 MB, 1409 Kbps, 25.0 fps, 720*404 (16:9), DX50 = DivXNetworks Divx v5, Supported
Audio : 67 MB, 160 Kbps, 44100 Hz, 2 channels, 0x55 = MPEG Layer-3, Supported

I can play the file without error to the end in WMP, VLC and Real.

I've done clean installs of ConvertXtoDVD on 2 different machines with the same result.

Any help would be gratefully received.

Thanks.
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Postby seed.helper » Sat Dec 01, 2007 7:00 pm

what is your version of convertxtodvd ?
if is old you should update...
if it is updated try another (outdated version for example)...

but my answer is simple

lets wait for vso response
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Postby scottybabe » Sat Dec 01, 2007 7:04 pm

Good point, I forgot to mention which version I'm running....which is, unfortunately(?), the latest, 2.2.3.258
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Postby Fonzzie31 » Mon Dec 03, 2007 10:51 am

try to install the very latest version 2.2.3.258f or g or h :)
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Postby scottybabe » Mon Dec 03, 2007 11:10 am

Hi

I've just installed version 2.2.3.258g and it gives me the the same error message.

Anything else I can try ?

Thanks
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Postby Fonzzie31 » Mon Dec 03, 2007 11:11 am

where did you get this movie ?
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Postby scottybabe » Mon Dec 03, 2007 11:15 am

I got it from a family member who ripped it from a TV broadcast, I don't know the details of the software he used, but can find out if that will help.
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Postby Fonzzie31 » Mon Dec 03, 2007 1:18 pm

would be interesting to get this movie in order to make some tests...

How big is this movie file ?
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Postby scottybabe » Mon Dec 03, 2007 1:51 pm

The file is 700Mb...I can ftp it somewhere for you to have a look.
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Postby xray » Fri Dec 07, 2007 6:45 pm

i to have this when i go to convert to dvd with 2 avi files i have.
my software is up to date!
i have never had this before, its all ways done avi files, so now i dont know what to do.
it will convert using a nother software i have, but VSO does it much better!
make that 3 avi files now, all just over 700MB
help please.
thanks.
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Postby xray » Tue Dec 11, 2007 7:53 pm

So,
no one knows then :o
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Postby JoeB » Tue Dec 11, 2007 8:18 pm

xray wrote:So,
no one knows then :o


Generally when people have problems converting certain avi files, particularly when they come from non-traditional sources like the original poster's file, the issue is with the manner in which the original file was produced or compressed. If somebody from VSO has access to the file they can sometimes determine the problem. But if most avi files (e.g., those you download from peer-to-peer, etc. and that work for others) convert, it is usually not a CX2D problem, other than perhaps that CX2D can't read the non-traditional headers correctly.

Regards,

JoeB
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