Audio Trouble

old version of ConvertXtoDVD questions and problems (but most solved by using version 3)

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Audio Trouble

Postby Barb711 » Sun Apr 27, 2014 3:55 am

I just converted and burned an avi file to disk. I played DVD in my DVD player. The sound jumps around. When music/background music played in the show, the sound/music was loud (putting my tv volume on 19); and when people spoke, I had to turn up the volume to hear them (putting tv volume on 40). They weren't on the same level. This is new to me.
I've converted and burned other dvds before, and not had this problem.
I clicked "reset audio to defaults" (after making bad sound dvd).
The two options are UNCHECKED:
Automatically adjust sound level
Don't check/fix audio discontinuities
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Re: Audio Trouble

Postby JJ » Sun Apr 27, 2014 8:58 am

Full log is needed and info on your system, do you have surround sound on your dvd player?
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Re: Audio Trouble

Postby Barb711 » Sun Apr 27, 2014 8:20 pm

I think my problem might start with....I don't really know how to work the audio controls in ConvertX.
I'm not sure where the "tab" on the audio slide (very soft - very loud) on Convertx should be put.
The "Automatically adjust sound level" is unchecked...but should I check it? What does it do?
And the "Don't check/fix audio discontinuities" is unchecked. Should it be checked? How do I know if it should be checked?
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Re: Audio Trouble

Postby JJ » Mon Apr 28, 2014 5:07 am

First; what version are you using?
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Re: Audio Trouble

Postby Barb711 » Mon Apr 28, 2014 5:05 pm

It says version, 2.2.3.258
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Re: Audio Trouble

Postby JJ » Mon Apr 28, 2014 5:38 pm

Next provide conversion log, it is needed to troubleshoot.
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Re: Audio Trouble

Postby Barb711 » Mon Apr 28, 2014 10:51 pm

4/23/2014 7:38:24 PM info ********** Report session closed ***********
4/23/2014 7:10:17 PM info Folder C:\Documents and Settings\Owner\My Documents\ConvertXtoDVD\The Encounter 2010 DVDRip Xvid AC3-Freebee.[UsaBit.com]\ has been removed
4/23/2014 7:10:17 PM info Finalization Time 00:00:29 - Total completion time 00:14:54
4/23/2014 7:09:47 PM info Write finished in 00:14:24 - Finalization start here. Avg. burn rate 3.54
4/23/2014 6:56:05 PM info Lead-in burning time (mS) 0
4/23/2014 6:55:23 PM info Write started 1882848 sectors to write
4/23/2014 6:55:23 PM info Init success: DVD-R SAO
4/23/2014 6:55:23 PM info Writing speed requested x4.0, effective x4.0
4/23/2014 6:55:22 PM info Available write speed: 4x, 2x
4/23/2014 6:55:22 PM info Media ID: RITEKF1
4/23/2014 6:55:22 PM info Media type: DVD-R
4/23/2014 6:55:22 PM info Multiword DMA Mode 2
4/23/2014 6:55:22 PM info Scanned files #9, folder #2 - total size 3854946304 b. (3.59 Gb.)
4/23/2014 6:55:22 PM info Inserted media type : DVD-R
4/23/2014 6:55:22 PM info Write started
4/23/2014 6:55:21 PM info --------------Encoding end--------------
4/23/2014 6:55:21 PM info Media name: "My DVD"
4/23/2014 6:55:21 PM info Burned folder: "C:\Documents and Settings\Owner\My Documents\ConvertXtoDVD\The Encounter 2010 DVDRip Xvid AC3-Freebee.[UsaBit.com]\"
4/23/2014 6:55:20 PM info New media inserted. Burning layer is ready to write
4/23/2014 6:50:54 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
4/23/2014 6:50:54 PM info New Drive selected : 1:1:0 - LITE-ON DVDRW SOHW-832S VPDD [E] (Ide)
4/23/2014 6:50:54 PM info Total size in built folder 3676 Mb., Target size DVD5 4400 Mb., Occupation 83.55%
4/23/2014 6:50:54 PM info Conversion completed in 00:52:59
4/23/2014 6:50:45 PM info ------------Converting Menu--------------
4/23/2014 6:50:45 PM info Generated duration 5404.72 sec., expected 5405.23 sec.
4/23/2014 6:50:45 PM info P-SDT buffer Underflow 1 times, 71 bytes peak
4/23/2014 6:50:39 PM info Chapter #19 start at 89:59.644
4/23/2014 6:47:50 PM info Chapter #18 start at 84:59.844
4/23/2014 6:44:46 PM info Chapter #17 start at 80:0.045
4/23/2014 6:41:54 PM info Chapter #16 start at 74:59.878
4/23/2014 6:39:02 PM info Chapter #15 start at 70:0.079
4/23/2014 6:36:15 PM info Chapter #14 start at 64:59.779
4/23/2014 6:33:27 PM info Chapter #13 start at 59:59.979
4/23/2014 6:30:29 PM info Chapter #12 start at 54:59.679
4/23/2014 6:27:35 PM info Chapter #11 start at 49:59.629
4/23/2014 6:24:50 PM info Chapter #10 start at 44:59.830
4/23/2014 6:21:57 PM info Chapter #9 start at 40:0.030
4/23/2014 6:19:00 PM info Chapter #8 start at 34:59.730
4/23/2014 6:15:57 PM info Chapter #7 start at 29:59.931
4/23/2014 6:12:55 PM info Chapter #6 start at 24:59.631
4/23/2014 6:09:54 PM info Chapter #5 start at 19:59.831
4/23/2014 6:06:43 PM info Chapter #4 start at 14:59.648
4/23/2014 6:03:39 PM info Chapter #3 start at 9:59.849
4/23/2014 6:00:34 PM info Chapter #2 start at 4:59.682
4/23/2014 5:57:55 PM info Stream #1 Sync. delay : 0.00 ms
4/23/2014 5:57:55 PM info Stream #0 Sync. delay : 0.00 ms
4/23/2014 5:57:55 PM info Output Stream#1 - Audio: ac3, 48000 Hz, 5:1, 448 kb/s (Copy)
4/23/2014 5:57:55 PM info Output Stream#0 - Video: mpeg2video, yuv420p, 720x480, q=1-31, 6236 kb/s
4/23/2014 5:57:55 PM info Video Stream #0 Pulldown : 23.976 -> 29.97 Fps
4/23/2014 5:57:55 PM info Image processing: Fast bilinear resampler (720*400)->(720*480)
4/23/2014 5:57:55 PM info Image processing: Deinterleave (720*400)
4/23/2014 5:57:55 PM info Video source original frame rate: 23.98
4/23/2014 5:57:55 PM info Output resolution: FULL D1 [720*480]
4/23/2014 5:57:55 PM info NTSC 29.97 FPS output format set by user
4/23/2014 5:57:55 PM info Widescreen (16:9) set automatically
4/23/2014 5:57:55 PM info Video bitrate 0/6236/8552 Kbps (min/avg/max)
4/23/2014 5:57:55 PM info Converting "C:\Documents and Settings\Owner\My Documents\Downloads\The Encounter 2010 DVD Rip Xvid AC3-Freebee\The Encounter 2010 DVDRip Xvid AC3-Freebee.[UsaBit.com].avi"
4/23/2014 5:57:55 PM info ----------------Title #1----------------
4/23/2014 5:57:55 PM info Project size 4.3 Gb. (294 Mb. audio - 4 Gb. video)
4/23/2014 5:57:55 PM info Stream #1 - Audio: liba52, 48000 Hz, 5:1, 448 kb/s
4/23/2014 5:57:55 PM info Stream #0 - Video: mpeg4, yuv420p, 720x400
4/23/2014 5:57:55 PM info 2 Stream(s) found - est. duration 01:30:05.233
4/23/2014 5:57:55 PM info Opening file "C:\Documents and Settings\Owner\My Documents\Downloads\The Encounter 2010 DVD Rip Xvid AC3-Freebee\The Encounter 2010 DVDRip Xvid AC3-Freebee.[UsaBit.com].avi"
4/23/2014 5:57:54 PM info [ ] Don't fix audio gaps
4/23/2014 5:57:54 PM info [ ] Engine Log
4/23/2014 5:57:54 PM info Encoder quality: 100%
4/23/2014 5:57:54 PM info --------------Encoding begin--------------
4/23/2014 5:57:54 PM info --------------Menu settings end--------------
4/23/2014 5:57:54 PM info [X] Sequential playback
4/23/2014 5:57:54 PM info [X] Loop playback
4/23/2014 5:57:54 PM info [X] Auto start playback
4/23/2014 5:57:54 PM info [X] Menu
4/23/2014 5:57:54 PM info --------------Menu settings begin--------------
4/23/2014 5:57:54 PM info --------------Default burn settings end--------------
4/23/2014 5:57:54 PM info Default speed selected: Max
4/23/2014 5:57:54 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
4/23/2014 5:57:54 PM info New Drive selected : 1:1:0 - LITE-ON DVDRW SOHW-832S VPDD [E] (Ide)
4/23/2014 5:57:54 PM info [X] Delete files after burn complete
4/23/2014 5:57:54 PM info [ ] Don't eject after burn complete
4/23/2014 5:57:54 PM info [ ] Prefer SAO for DVD-R
4/23/2014 5:57:54 PM info [ ] Include originals
4/23/2014 5:57:54 PM info [X] Burn result to DVD
4/23/2014 5:57:54 PM info --------------Default burn settings begin--------------
4/23/2014 5:56:41 PM info User default language : 1033 (0x0409h) - English (United States)
4/23/2014 5:56:41 PM info System default language : 1033 (0x0409h) - English (United States)
4/23/2014 5:56:41 PM info Version 2.2.3.258
4/23/2014 5:56:41 PM info ExeName : "C:\Program Files\VSO\ConvertXtoDVD\ConvertXtoDvd.exe"
4/23/2014 5:56:41 PM info OS : Microsoft Windows XP Personal Service Pack 3 (Build 2600)
4/23/2014 5:56:38 PM info ******************** Report session started ********************
Barb711
 
Posts: 5
Joined: Sun Apr 27, 2014 3:35 am

Re: Audio Trouble

Postby JJ » Tue Apr 29, 2014 4:02 am

Ok, your file has surround (multichannel) audio.
4/23/2014 5:57:55 PM info Output Stream#1 - Audio: ac3, 48000 Hz, 5:1, 448 kb/s (Copy)


Is your DVD player connected to surround sound system?
If not, then go to DVD player settings and set it to play surround sound as stereo. Most DVD players send surround sound to surround system as default.
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Re: Audio Trouble

Postby Barb711 » Tue Apr 29, 2014 7:03 pm

Nope, I don't have surround sound.
I will do as you instructed.

Ya know, I really do appreciate the help. You are a blessing :)
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