Key Not Working

Help with Bluray Converter and Convert DVD to mp4 and other formats. strip Bluray, convert to Blu-ray or avchd, convert blu ray to mkv, avi, copy DVDs and much more.

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gamecrusader
Posts: 24
Joined: Mon Jan 02, 2012 6:05 am

Key Not Working

Post by gamecrusader »

I've been looking around the web site for a support email address, but there does not appear to be one. I guess you guys do not want to be bothered = \

I purchased a Gold Membership and the key for DVD Converter is not working. I even watched the video on how to enter the key to make sure I am competent at copy and pasting things. Luckily, I still remember how to do it!

Needless to say, the key that was provided to me, does not work…

So, 1) how can I reach support directly rather than posting on the message board and 2) how can I resolve this problem so I can actually use the product that I purchased.

I’ll have to test all the other keys now to be sure they work as well.
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Claire
VSO Team Member
Posts: 5913
Joined: Mon Apr 02, 2007 1:39 pm
Location: France
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Re: Key Not Working

Post by Claire »

I've been looking around the web site for a support email address, but there does not appear to be one. I guess you guys do not want to be bothered = \
We have various support forms.

1) http://www.vso-software.fr/contactform. ... =technical

2) you have a key for DVD Converter (not your goldmember key that will work)
boardmak
Posts: 2
Joined: Mon Oct 12, 2009 11:59 pm

Re: Key Not Working

Post by boardmak »

I am a gold member. I cannot get my key for DVD Converter Ultimate to work on 2.0.0.6, and you do not have an updated key for it.
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cedric
VSO Team Member
Posts: 1374
Joined: Fri May 02, 2008 9:31 am
Location: Toulouse-FRANCE

Re: Key Not Working

Post by cedric »

Hi,

I sent you your DVD Converter 2 key by email.

Regards.
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