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[Closed] trying to upgrade to #4

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[Closed] trying to upgrade to #4

Postby noel1 » Wed Jan 18, 2012 4:36 am

Hi I am trying to upgrade to photodvd 4 trial and after four attempts I am being told security code is wrong. I am using a space between digits. sorry but cannot recall key either.
Please assist.

thanks Noel1
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Re: trying to upgrade to #4

Postby Annelise » Wed Jan 18, 2012 9:25 am

Hi

Please send a screenshot of the key entered to support @ vsosoftware.fr
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Re: trying to upgrade to #4

Postby noel1 » Wed Jan 18, 2012 7:19 pm

Hi Annelise
I did not enter a key, I was typing in your security codes and each time I was told code was incorrect so I could not complete.I cannot recall my old key from version 3.
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Re: trying to upgrade to #4

Postby Annelise » Thu Jan 19, 2012 11:04 am

Hi

we do not have any security code system... I would really need a screenshot to see what is going on..
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