VSO Software Forum

new beta posted here http://forums.vso-software.fr/cxd-v7-beta-t19580.html

Hello, It can't be your GPU unless you have the option checked to use hardware optimizations (and therefore hardware decoding, as there is no hardware encoding with ConvertXtoDVD). I think the different results you are seeing are mainly influenced by how many files you convert in one project. Depend...

Hi,

Thanks for posting all your findings. I've replied by private message. Of course if we can help troubleshoot more and get to the bottom of this and hopefully solve the bug if it is one that would be great!

Hello, To start it would be best if you could post your log file of the conversion, you can find that here C:\ProgramData\VSO\ConvertXToDVD\7\Log The only big change between version 6 and version 7 is the menu template creator which was added, so the encoding engine was not adjusted or changed (or n...

Yes it is odd, it should have worked right off the bad in ConvertXtoVideo.

Thanks for posting all your findings. I've sent you an email so we can troubleshoot more if you don't mind.

Yes normally by the end of the year.

if you use your email address which you have associated with your forum account you are found in our database if you want to use version 5 you would need to renew you license
and you can do so here
http://www.vso-software.fr/upgrade.php

I've never heard of this problem of audio dropouts before. If you could post your log file that would be useful, you will find it here C:\ProgramData\VSO\ConvertXtoHD\3\Log If this is unchecked "Convert DTS/TrueHD to AC-3" and the stream was a compatible dts format then the stream was copi...

I received your email and just now replied to it.

We will need to reproduce the bug in order to correct it.

I've send you an email that should help smooth out the problem.

I'm sorry, there was an error in my last message. I tried to reproduce and I could not, so for me the problem is fixed in a newer version. Please try with the latest version 2 or V3 and let me know.

Thanks for your proposal to try with other versions, but I don't think it will be necessary. I believe I heard this might be fixed in the next coming version.

@ jmanwf maybe you've got this solved now?

Hello,

I think this problem has been fixed in our latest version.

What you can do is check in the advanced editor and click on the remote control icon in the upper right and test. You can/ should be able to take a screenshot of our interface and post it.

Sorry you ran into this bug.

I cannot seem to edit: reproduce in our latest version 3 nor in version 2.0.0.90 (the last official version of v2)

If you want the quality to be better, or to get the best quality possible Keep the encoding profile set to automatic but next to the street light/ quality advisor in the main interface only allow it to remain on "short project" remove any videos if it switches to medium so you get back to ...

This is the same problem you've posted here just with another subtitle file?
http://forums.vso-software.fr/hebrew-su ... 19539.html

There is no way to do this actually. I think it is a good idea too.

I've entered a feature request for it here
http://bugs.vso-software.fr/view.php?id=13111

"Just because it is a single file does not make it less compatible" in practice this has not always been true, thus the formulation and current integration in CovertXtoHD. Inherently the file format and encoding is taken into account by the engine when deciding whether it can apply or not ...

The last reference version for v2 is 2.0.0.90
http://download2.vso-software.fr/vsoCon ... _setup.exe